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Rachel
5 Aug 2023 - 6 Aug 2023
reviewed on orbitz
5 out of 5 stars
One of my family’s most memorable vacations to date. There is something for everyone and they truly thought of everything to make your stay incredible. Everything was perfect, food, drinks, views, amenities, the property, the staff! Just amazing!
C
Cassandra
29 Jul 2023 - 30 Jul 2023
reviewed on orbitz
5 out of 5 stars
The most WONDERFUL staff, beautiful room! 2 life long besties went for a quick trip and now can't wait to go back. We are booking 4 days in November! Everything was absolutely FABULOUS! I'm not kidding folks, this place is amazing and EVERYTHING you could possibly want or hope for in a spiritual retreat to rejuvenate and renew your inner self. Matthew, Elaine & Lindsay.... ;) You guys were amazing! The spa delivered the most excellent service I've had in years...Please do yourself a favor and treat yourself to a stay!!! (And make it for a couple of days, one is certainly not enough by any stretch) And again, the staff were so over the top wonderful, best service (and friendliest) I've had in years and I take A LOT of road trips.
K
Kristin
Invalid Date - Invalid Date
reviewed on orbitz
2 out of 5 stars
I booked this place because of the specific claims on the website of quiet. Kids are allowed but don't seem to be encouraged, and supposedly quiet is the standard. This was not accurate and there were other issues, as we
On check-in I noticed a stain on the nightstand. I thought maybe a water ring, but when I touched it, it was sticky. I asked the FD to have someone come clean again and they stated that "maybe someone would be available tomorrow." I wiped the coffee stain up myself.
At check-in, the FD told me to use the website to "navigate the experience." This failed at the first attempt the next morning when I looked at the online menu for the canyon counter and asked my husband to grab us breakfast. None of the items on the menu were available and the counter wasn't even open yet (9:30 opening time listed, it was 9:45). My husband was told "maybe the chef can make something" (this is supposed to be grab and go?) and he came back empty handed. I called to clarify and the same manager was rude, telling me that a) my husband was being dishonest and b) it wasn't her fault the website was incorrect because they had "just remodeled" the CC and the old menu and hours were no longer applicable. It's a PDF on the website that the FD instructed me to use, is it that hard to update?
The pool was full of rowdy kids under ten two days in a row, parents MIA. The rafts supplied by RMR were torn up and completely disgusting. Overall a disappointment, spa was nice though.
M
Michael
26 May 2023 - 28 May 2023
reviewed on orbitz
5 out of 5 stars
Breathtaking views! It was amazing to wake up and be able to go for a hike, run right from your backdoor! The pool was nice, and quiet. I wouldn't mind if it was a 18 resort, but the kids were well behaved. Not a place I'd take my little kiddos. We had a lovely time and can't wait to go back!
J
Joel
3 Apr 2023 - 4 Apr 2023
reviewed on hcom
3 out of 5 stars
No adult only hot tub, children unsupervised in both indoor & out door pool.
Jetted bathtub in room jets didn’t work.
King bed mattress was broken down sleeping in a hole.
Bathroom counter tops extremely low.
A
13 Apr 2023 - 15 Apr 2023
reviewed on hcom
5 out of 5 stars
Gorgeous location, walking paths, good food, and clean, comfortable rooms. Great family resort with three pools and tons to explore! There is plenty to do on the resort, you can head into town, or travel to the incredible national parks close by. We will be back!