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Hyatt Place Salt Lake City/Downtown/The Gateway

3 star hotel
Connecting rooms
9/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Hyatt Place Salt Lake City/Downtown/The Gateway is a great option for families visiting Salt Lake City. The hotel boasts spacious rooms easily accommodating families, often with separate sitting areas and sofa beds. Families appreciate the hotel's convenient location, making it easy to explore the city's attractions such as Temple Square and City Creek. While breakfast is described as basic, guests consistently praise the friendly and helpful staff. The hotel's proximity to many key locations is a significant advantage for families.

Guest highlights

The spacious rooms, often with separate sitting areas and sofa beds, easily accommodating families.
The friendly and helpful staff, going above and beyond for guests.
The convenient location, within walking distance of Temple Square, City Creek, and other attractions.

About the hotel

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.

Nearby attractions

Hyatt Place Salt Lake City/Downtown/The Gateway is located in Downtown Salt Lake City, a neighborhood in Salt Lake City, and is in the entertainment district and near a metro station. Clark Planetarium and Church History Museum are cultural highlights, and travelers looking to shop may want to visit City Creek Center. Looking to enjoy an event or a game while in town? See what's going on at Vivint Smart Home Arena. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Microwave (on request)
Mini-fridge
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available weekdays 6:30 am–9:00 am

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store
Water dispenser

More

Designated smoking areas (fines apply)
Fireplace in lobby
Shared microwave
Tv in lobby

Nearest Airport

Airplane
Salt Lake City International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Salt Lake City/Downtown/The Gateway
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

44%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Salt Lake City/Downtown/The Gateway

Latest reviews (9)

A

April

11 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

The location was great for us. The room was very large and accommodated our family of 5 very nicely. It was newly rennovated so it was nice and clean.
T

Toutaimana

1 Jul 2024 - 3 Jul 2024
reviewed on expedia

4 out of 5 stars

Rooms were clean, and free breakfast was awesome. My kids went swimming in the pool every chance they get and they have plenty of towls by the pool. We had a good time and would definitely stay here.
M

Magdalena

26 Jun 2024 - 28 Jun 2024
reviewed on expedia

4 out of 5 stars

Gret location. Clean and comfortable for what we needed. The hotel is under construction right now but it’s not loud during sleeping hours. The two beds accommodated the older family members and the two littles slept on the pullout bed. Overall, met our needs for a quick stay. Breakfast was enough to get a little something in our belly’s for the morning. Parking lot gets full quickly but they have a lot right next door which is still super close. Overall a positive stay.
L

Lynn

17 Mar 2024 - 19 Mar 2024
reviewed on expedia

5 out of 5 stars

Perfect hotel for our visit with family in SLC
S

Scott

9 Dec 2022 - 10 Dec 2022
reviewed on hcom

5 out of 5 stars

Great safe location near Gateway, Vivint, Temole Square and City Creek. Walking distance to all. Friendly service, easy check in and the rooms are very clean, comfortable. Great for our family!
L

Lucy

14 Apr 2022 - 16 Apr 2022
reviewed on hcom

4 out of 5 stars

We had a nice spacious room with a separate sitting area with a sofa bed in addition to 2 queen beds. Worked well for our family of 4 with 2 teens. Hotel is well located with easy access to downtown. Breakfast was basic, with a small hot buffet of eggs, sausage and French toast. I like having breakfast in the hotel because it’s convenient, but if I had to pay for it, I would definitely go somewhere else. The bedding in this hotel needs to be improved. The blankets to cover at night were very thin. We asked for extra and my daughter was still cold. I wasn’t expecting luxury bedding in this 3 star hotel, but this was one of skimpiest beddings I’ve ever seen.
A

29 Jun 2022 - 1 Jul 2022
reviewed on hcom

4 out of 5 stars

We loved our stay here - the staff was super friendly and helpful. The room was spacious and our kids enjoyed the pool. It was close to so many things we wanted to see/do in SLC; the location seemed perfect! Only things we didn’t enjoy were the paid parking and the breakfast was just okay. Overall, great stay! We would come back.
A

24 May 2022 - 26 May 2022
reviewed on hcom

3 out of 5 stars

The hotel itself and the hotel staff were great and very friendly and accommodating. Due to a late flight, and a delayed flight, we didn't arrive to the hotel until 2am upon which the front desk said they never received our hotel reservation from hotels.com. I showed them our confirmation number and they said they had no record of the reservation and this happens often with hotels.com. The staff was very accommodating and still got us in, but this could have been even more frustrating at 2am with small children, had they been busier that night with no openings. Does make me think about whether to go through this website in the future.
A

16 Mar 2021 - 17 Mar 2021
reviewed on travelocity

5 out of 5 stars

Staff was excellent—even allowing our kids to get some breakfast items an hour before their breakfast officially opens. Room was large and comfortable. Great hotel. We were unaware of parking fees and frustrated with the extra charge but overall very satisfied.
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