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Holiday Inn Express & Suites Moab, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (25)

generated by AI based on family reviews

Overview

The Holiday Inn Express & Suites Moab is a great option for families visiting Moab, Utah. Families appreciate the spacious rooms, which often include bunk beds to accommodate larger families. The hotel also boasts a pool and hot tub, a favourite with children, and a convenient location close to restaurants, shops, and Arches National Park. While some guests have noted minor maintenance issues, the overall consensus points to a pleasant and comfortable stay for families.

Guest highlights

The spacious rooms, especially those with bunk beds, easily accommodate larger families.
The pool and hot tub are a big hit with kids.
The convenient location near restaurants, shops, and Arches National Park is a major plus.

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Moab, Holiday Inn Express & Suites Moab, an IHG Hotel is in a rural area and in the mountains. The area's natural beauty can be seen at Arches National Park and Arches National Park Visitor Center. Take in the nearby slopes with cross-country skiing, or check out other outdoor activities such as snowmobiling.

Popular amenities

Family friendly

Access to nearby outdoor pool
Free cribs/infant beds
Laundry facilities
Outdoor pool
Pool gate
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet
In-room wifi speed: 25+ mbps

Food and drink

Free buffet breakfast available daily 6 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

2 spa tubs
24-hour fitness center
Access to nearby outdoor pool
Bicycle tour information
Bike repair services
Bike storage
Outdoor pool

Outdoor

Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Moab, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

60%

4 star reviews

16%

3 star reviews

16%

2 star reviews

4%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Moab, an IHG Hotel

Showing 1 - 10 of 25 reviews

Latest reviews (25)

R

Randolph

16 Jun 2024 - 17 Jun 2024
reviewed on hcom

5 out of 5 stars

The Moab, Utah Holiday Inn Express & Suites was amazing. Our room was well cleaned, looked brand new and accommodated our family of 6 really well as it had full size bunk beds and a queen bed and pull out sofa. We were even accommodated with an early check-in after arriving at 4:30am in the morning from a roundtrip from Nebraska to Moab. The staff was very friendly and accommodating to all our needs.
B

Brandon

30 May 2024 - 31 May 2024
reviewed on expedia

2 out of 5 stars

The power outlets did not work next to my wifes side of bed. So she could not charge her phone and had to use a different outlet. Not the end of the world but i expect better from Holiday inn. Also the electronic blinds did not work and do not open manually. So we had to call the front desk which did not pick up. I went down there and the gentleman came up and tried to fix them but was unable to. He then instructed us to fold them up and he would get maintenance on it. I will say he was a nice kid, not his fault and we appreciate him trying. Overall not a terrible experience, I just expected better and need things to work in my room.
c

chris

3 Apr 2024 - 5 Apr 2024
reviewed on expedia

5 out of 5 stars

The bunk bed suite room we had was perfect for our family!
T

Taylor

25 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

Staff was very nice. My kids loved the pool and hot tub. It was closed to all the places to eat and shop. And very close to the arches national park. Would definitely stay there again with my family
S

Sara

16 Mar 2024 - 18 Mar 2024
reviewed on expedia

4 out of 5 stars

Property and staff was awesome, only problem was that our microwave wasnt working in our room, went to ask for it to be switched the same night of arrival but got told it couldnt be done, so a work order got made. Next day after returning from our day, it still wasnt working so went back to the front desk but this time the FD agent was able to switch the microwave right away which was awesome since we had kids and it was very inconvenient it not working. Breakfast staff super nice and friendly.
A

Andrea

23 Feb 2024 - 25 Feb 2024
reviewed on expedia

3 out of 5 stars

The tv selection was bad. Just limited local channels. If I’d been with kids they would have had nothing to watch. I wanted to find a movie- forget that. Also the fridge has no temp adjustment. All my drinks froze and one exploded. And there was no way to turn the temp up. The pool area was nice. Room was clean and modern.
L

Luz

17 Nov 2023 - 20 Nov 2023
reviewed on expedia

3 out of 5 stars

THIS LOCATION SUCKS: -Dirty lobby floors that were not mopped the 4 days I stayed. -Bathtub had hairs an dust. -No bodywash in bath dispenser. -Breakfast was incomplete (missing scrambled eggs for 2 days). -The oatmeal was either dry/lumpy or watery. As an IHG member, I have stayed in many Holiday Inn Express Hotels; this one has been by far the worst . We checked in at 6pm and went out to eat. Came back close to midnight after sightseeing the Parks. I saw the dirty bathtub but was not going to call for it to be cleaned at midnight and have my kids/wife wait (we were desperate to shower and sleep). The next 2 days however, I left the sign for the room t be serviced to no avail. That's when I brought the issue to the General Manager Christy" whom was the utmost unprofessional when handling my complaint about breakfast and room issues. She even "air quoted" me stating if I was so "disappointed" in the hotel I should have left and that the breakfast has bad online reviews anyway. I believe this hotel could be a gem but it is awfully managed. Very disappointed and will NOT RECOMMEND anyone to stay. Many others to chose in the area.
A

Anthony

29 Jul 2023 - 31 Jul 2023
reviewed on orbitz

5 out of 5 stars

Newly renovated property, so very clean and up to date. Great buffet breakfast included with rate. Received a dining recommendation from Hiram which did not disappoint. Perfect spot for our family given its close proximity to Arches National Park.
D

David

29 Jun 2023 - 2 Jul 2023
reviewed on orbitz

5 out of 5 stars

Nice, clean as advertised. Pool was nice, workout room is good. The breakfast had a good variety of foods. Would stay here again. Great for families.
L

Lisa

23 Jun 2023 - 25 Jun 2023
reviewed on orbitz

5 out of 5 stars

Great except loud kids jumping above our heads 😡
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