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Hilton Waco

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Hilton Waco is a great option for families visiting Waco. Families appreciate the comfortable rooms, excellent customer service, and the delicious breakfast. The hotel's proximity to Baylor University is also a significant plus for families with students attending the university. While some rooms may need updating, the overall experience is positive, with many guests praising the friendly staff and convenient location.

Guest highlights

The superb breakfast
The excellent customer service
The convenient location and proximity to Baylor University

About the hotel

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Brazos neighborhood, Hilton Waco is connected to the convention center. The area's natural beauty can be seen at Waco Mammoth National Monument and Cameron Park Zoo, while Dr. Pepper Museum and Fort House Museum are cultural highlights. Texas Sports Hall of Fame and Mayborn Museum Complex are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Free rollaway/extra beds
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 6:00 am–10:00 am on weekdays and 6:00 am–11:00 am on weekends: usd 18.95 for adults and usd 9 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to elevator

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Firepit
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine

More

Designated smoking areas
Renovated entire property - january 2016
Tv in lobby
map

Reviews that mention...

Family Reviews

for Hilton Waco
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Waco

Latest reviews (4)

J

Jessica

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Great hotel and family friendly
S

Susan

4 Apr 2024 - 6 Apr 2024
reviewed on expedia

3 out of 5 stars

The best part of the stay was the breakfast and the staff in breakfast area - they are wonderful and positive and customer service friendly . The rooms are in need of an update but the beds weee comfortable and location was easy to walk to most things . The air conditioner unit in my room was so loud I felt like it was about to break down any second . When our room was serviced - the soap was tossed and not replaced . Also there were known 4 in my room with kids and they only replaced 3 towels. I went to the front desk to ask for soap and an extra towel - the man said I can’t give it to me but will have it sent up to the room. But no one ever came.
M

Mark

16 Aug 2023 - 18 Aug 2023
reviewed on hcom

5 out of 5 stars

Great hotel, have stayed many times over 2 children attending Baylor. Staff are superb and rooms comfortable. Starbucks bar very good and breakfast super appetizing. No complaints except for the 107’ heat which they couldn’t help with 😜
A

11 Nov 2022 - 13 Nov 2022
reviewed on hcom

5 out of 5 stars

First time staying at the Hilton in Waco and customer service really stepped up when my reserved room was no longer available. We were accommodated 2 adjoining rooms and free breakfast for the trouble, which our kiddos just loved! Since we we have our oldest enrolled at Baylor, the Hilton will be getting our business for years to come!
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