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Home2 Suites by Hilton San Antonio Airport, TX

3 star hotel
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton San Antonio Airport offers a comfortable and convenient stay for families. Guests consistently praise the friendly and helpful staff, making it a welcoming environment. The hotel's clean and roomy suites are also a plus, and its proximity to restaurants adds to its convenience. While some guests have noted minor issues with room condition, the overall experience is generally positive.

Guest highlights

The exceptionally friendly and helpful staff
Clean and roomy suites
Convenient location near restaurants

About the hotel

This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Home2 Suites by Hilton San Antonio Airport, TX is located in North San Antonio - SAT, a neighborhood in San Antonio, and is in the entertainment district and near the airport. Notable landmarks in the area include River Walk and Alamo. Looking to enjoy an event or a game while in town? See what's going on at AT&T Center, or consider a night out at Historic Sunset Station.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Kitchen
Laundry facilities
Microwave
Outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 am–9 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Garden
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)
Tv in lobby

Nearest Airport

Airplane
San Antonio International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Home2 Suites by Hilton San Antonio Airport, TX
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

11%

3 star reviews

22%

2 star reviews

0%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Home2 Suites by Hilton San Antonio Airport, TX

Latest reviews (9)

A

Abhay

24 May 2024 - 26 May 2024
reviewed on expedia

1 out of 5 stars

We had several issues and we had to cancel our stay at this hotel. To begin with, we had requested a crib for our infant a day in advance, we were informed that it will be provided when we check in, When we checked in, the crib was not available. Adding further, when we checked into our room, the dishes inside the dishwasher were dirty and not cleaned by housekeeping. The larger issue which resulted in us to check out sooner was that there was no hot water in the room. One star is only to the amazing staff (Brittany and Marilyn) who were cooperative enough and continued to stay calm and help us out as much as they could.
M

Marie

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

Hotel was nice for a family. Clean and conveniently in walking distance to a few restaurants.
J

Joseph Michael

17 Feb 2024 - 21 Feb 2024
reviewed on expedia

3 out of 5 stars

Stayed for 4 nights. Everything was okay. Location was good for us visiting family nearby. The room looked worn out, upholstery on chair and loveseat were worn out. The window shades were also in need of replacement. Staff was very friendly and helpful.
L

Latisha

28 Jul 2023 - 29 Jul 2023
reviewed on expedia

5 out of 5 stars

Staff was top notched. Very friendly. Would return with my family of 5!
L

Lynn

6 Aug 2022 - 8 Aug 2022
reviewed on orbitz

3 out of 5 stars

Paper-thin walls and whole families in suites is not a good combination. Consistent noise up until 11:30 pm or midnight is very off-putting. Room was worn in places, but not too bad. At least the staff were friendly. Unfortunately, it’s not enough to make up for wall situation. As well, cleaners made rounds 4 or more times a day, which was unneeded and unusual. I won’t be back.
T

Terrance

8 Aug 2020 - 9 Aug 2020
reviewed on expedia

5 out of 5 stars

Clean, Roomy and great service. My family and I have found our new favorite spot in San Antonio.
C

Chanice

24 Jul 2020 - 27 Jul 2020
reviewed on expedia

5 out of 5 stars

My family and I had a wonderful stay. The staff was very accommodating and friendly. I would recommend Home2 Suites if you decide to stay in San Antonio.
K

Kay

4 Jul 2020 - 7 Jul 2020
reviewed on expedia

4 out of 5 stars

Nice hotel and convenient for traveling with family
A

6 May 2021 - 31 May 2021
reviewed on expedia

5 out of 5 stars

This is the most amazing place to stay. The staff felt like family & friends. All the staff, even late night/early mornings are super helpful. Most of all I love that they are so very kind & thoughtful...and I’m talking all the staff. From the transport, room service, the men who take care of the trash & clean up after everyone, front desk and all the way up to all the management were beautiful people .. I know for sure when ever I’m in San Antonio I will stay here. If I don’t stay here I will truly visit the staff. I stayed almost 4weeks at this location.
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