J
Jackie
29 Mar 2024 - 31 Mar 2024
reviewed on expedia
5 out of 5 stars
This is our first time staying here and other than the fact that Expedia did not tell us there was a resort fee which we had to pay when we got there which was a surprise and other than the fact that our toilet exploded, but they put us in another room really quick it was great . The poolAs they stated was heated The photos are exactly as the facility or should I say resort is and the staff was amazing. They went above and beyond but other than my experience with Expedia, I will let them know. We had an awesome time and we will definitely come back and tell family and friends, the same thing since they’re already asking us
# reason for 5 stars .
E
Erika
22 Dec 2023 - 26 Dec 2023
reviewed on expedia
4 out of 5 stars
Good location, an easy walk to the community park and Roberts Point Park for dolphin watching and the seasonal decorations. The room itself had comfortable mattress, bedding, and nice pillows. Nice body wash, lotion, and shampoo & conditioner in the bathroom. Unclear on how to get refreshed towels daily. Hot tub looked cloudy, but the pool was very nice. Walls are very thin, we had a large family staying next door, even heard snoring at night. Front desk called us the first afternoon after we checked in the previous evening and told us that there had been complaints that our dogs barked & kept neighbors up 'all night' (I guess that's why they were snoring so loud!) and that we had left the dogs in the room to 'go out'. We had arrived at around 8pm, unloaded our luggage, and walked our dogs for about an hour, got back to our room around 10 and went to bed. If the dogs had barked, they would have disturbed us FIRST before they disturbed the neighbors. Front desk person acted like I was lying when I told them this and spoke to me in a scolding tone. Dogs were with us the entire time, we were out of the room most of the day, and went to bed early each night. They would occasionally bark once or twice when the large family next door would slam doors and yell. It is not the resort's fault that there was a huge group of loud people. I do wish they'd been proactive and offered another room to either us or the giant family (presumably the complainers) to resolve the issue.
S
Steven
8 Sept 2023 - 10 Sept 2023
reviewed on expedia
5 out of 5 stars
We stayed in a cottage. It was great for our family of four. Separate queen bedroom. Nice kitchen and living room. Good place for kids to sleep. Nice tv’s and channel selection. Air conditioner and ceiling fans worked great. The pools were nice. One shallow that our two year old could walk around in and nice shaved ice and ice cream stand in the pool area. Pool area also has some games and good seating and tables. Great restaurant right across the street and others in walking distance. Will be coming back for sure.
L
Laura
10 Jul 2023 - 13 Jul 2023
reviewed on expedia
1 out of 5 stars
Our stay was terrible! Me, my husband, and my daughter rented the bungalow for her birthday for 3 nights! Couldn't check in until 3pm, which is kinda late after a long drive to really enjoy anything! As soon as we entered our bungalow, you're hit with unbearable heat! And I don't care what you say but that is not an A/C in the room! That is an air circulator! Not an A/C! After a hot and long drive all you wanna do is cool off and relax but couldn't do that! Our 1st night was miserable because of the 'A/C'! It's definitely small for a family of 3. So many silly sliding doors that were coming off the rollers, especially the bathroom! The sliding door in the shower kept coming off the rollers so water leaked all over the floor! No cold water so hot showers! When it comes to flushing the toilet you had to hold it for your poop to go down the drain! The kitchen sink had no water pressure at all! Some of the rules required you to wash the dishes before you check out but how can I do that with no dang water pressure in the kitchen sink?!?! Took me forever! Upstairs was still kinda dirty with sand because it's hella small up there that housekeeping doesn't wanna clean the floor on there hands and knees! And what's with the stairs for upstairs?! So small and narrow!! I was terrified my daughter was gonna slip and fall down those steps in the middle of the night! I think I should get a refund because our stay was so terrible and miserable!! Don't stay here! Go somewhere else! Terrible!
j
jessica
7 Oct 2022 - 9 Oct 2022
reviewed on expedia
5 out of 5 stars
My husband and I went on a mini vacation without kids and this was a great place to stay! Very quiet and very beautiful even though it’s family oriented we couldn’t tell it was so peaceful and the rooms where very nice ☺️ wil definitely stay again
L
Linda
23 Sept 2022 - 25 Sept 2022
reviewed on expedia
5 out of 5 stars
Office Staff was excellent our room was great it was actually what the pictures showed and that was awesome. It was nice and very clean. We will book and stay again. We definitely recommend this place. Great for family was very comfortable and was spacious for my small family.
D
David
22 Jul 2022 - 23 Jul 2022
reviewed on expedia
5 out of 5 stars
Wonderful at home, cozy beach feel. Great staff that made my family feel very welcome. We all loved the pool and the snack place in the pool area.
M
Monica
16 Jul 2022 - 18 Jul 2022
reviewed on expedia
3 out of 5 stars
This place was nice. The pool is great, has one super shallow for kids. Eating areas too.
The room- no pressure on shower and found some garbage between the bed and bed side table. Other than that, clean- extra blankets. Oh and they should put a sign on how to work the AC- we needed to ask the front for a remote- another couple told us and by the time we went, they were closed.