Embassy Suites Lubbock

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Located in Lubbock, Embassy Suites Lubbock is in the business district. Tubbs-Carlisle House and Carlock Building are local landmarks, and some of the area's attractions include Water Rampage and Joyland Amusement Park. Looking to enjoy an event or a game while in town? See what's happening at United Supermarkets Arena or City Bank Coliseum. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Free cooked-to-order breakfast available 6:00 am–9:00 am on weekdays and 7:30 am–10:30 am on weekends

Free daily reception

Room service available

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Spa tub

Outdoor

Garden

Conveniences

Atm/banking services

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Lubbock Preston Smith International Airport

17 km from this hotel

Reviews that mention...

All reviews (29)pool (4)dining (2)staff (8)accesibility (1)clean (6)location (1)parking (1)evening entertainment (3)

Family Reviews

for Embassy Suites Lubbock

4 out of 5 stars

29 reviews

Review data

5 star reviews

52%

4 star reviews

17%

3 star reviews

21%

2 star reviews

7%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Embassy Suites Lubbock

Showing 1 - 10 of 29 reviews

Latest reviews (29)

M

Melanie

31 Aug 2024 - 2 Sept 2024

reviewed on hcom

4 out of 5 stars

The overnight desk receptionist was rude and uncaring about a safety concern we presented to him. Also, the staff (parents too obviously) allowed children to run around and play all over the hotel, going up/down the elevators, playing chase, screaming all during breakfast and reception hours. The staff working the breakfast were extremely friendly and helpful, they had excellent customer service…

L

Luis

28 Jul 2024 - 29 Jul 2024

reviewed on hcom

4 out of 5 stars

Great stay besides , there were a bunch a boys and girls(10) throwing a ball in the pool and hit my kids with it. I asked the front counter help to address and they did not. That evening the same kids knocked on my door and ran off. These kids ran and wondered all over the hotel . Also they stayed in the pool with there parents outside of the pool all day not supervised. Staff did little to remedy my situation.

L

Loyda

28 Jul 2024 - 29 Jul 2024

reviewed on hcom

5 out of 5 stars

It was an amazing, beautiful place. With lots a plants, waterfall/pond with fish, a lot of sitting area, all inside, where you didnt have to stay in the room, you could sit out, eat, snack, and watch tv. Our room was clean, beds were comfortable, and very roomy. We enjoyed this place as a family. We would definitely make it out hotel to stay when we stop in Lubbock..

M

Mary

18 Jul 2024 - 19 Jul 2024

reviewed on hcom

5 out of 5 stars

Was perfect for the over night stay needed to help college kid get back in dorms

R

Robert

4 Jul 2024 - 6 Jul 2024

reviewed on hcom

5 out of 5 stars

My stay at the embassy was excellent. We didn’t have any trouble checking in. And the staff was super helpful, and friendly. Me and my family enjoyed our stay. Recommend people to try it out !!

T

Taryn

3 Jun 2024 - 6 Jun 2024

reviewed on expedia

1 out of 5 stars

Embassy suites used to be so clean and top notch. The wallpaper in the room we stayed was peeling on the seams. Housekeeping never came and did anything to the room, even after repeated requests. Hidden fees added after I already paid in cash. Such a poor experience. I have lots of family come into town because of Texas Tech, and believe me I will tell them to stay elsewhere.

D

Dawn

24 May 2024 - 25 May 2024

reviewed on hcom

5 out of 5 stars

Great hotel for families! Breakfast included (a real breakfast) was amazing! Convenient to airport as well.

M

Meg

11 May 2024 - 12 May 2024

reviewed on hcom

4 out of 5 stars

Bathroom door handle is broken and a light by the sink was out- pillows were oddly small- lots of kids running around on the floor above us

K

Kimberlyn

13 Mar 2024 - 14 Mar 2024

reviewed on expedia

5 out of 5 stars

We came for a little getaway and as usual, the Embassy didn't disappoint. The children enjoyed swimming and the manager's special was perfect!

M

Mary

10 Feb 2024 - 11 Feb 2024

reviewed on hcom

3 out of 5 stars

Check in was at 4 pm. We arrived at 4:15 and they told us our rooms were not ready. It was a family trip so we had 4 rooms. After 15 minutes, we were told they were inspecting them it would be a few minutes. At 4:50, I went to check what was taking so long and we were then told that the rooms would not be ready for another hour. I then asked to speak to a manager and they said there was not one on site. We were told that they were short handed and some teams did not check out on time. After a few minutes she said she could get us in some other rooms. I can say the breakfast was good.