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Tracy
2 Jun 2024 - 4 Jun 2024
reviewed on expedia
5 out of 5 stars
It is a very passable property. It's not the best and it is not the worst. The room is clean, and the air conditioner works perfectly (a big bonus in Texas). I will say the water gets very hot and there is excellent water pressure so that is amazing. I would stay again if it was for work as it is now, however if it was a family trip or vacation I would likely not stay here.
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Les
15 Dec 2023 - 16 Dec 2023
reviewed on expedia
3 out of 5 stars
Very nice staff and easy check in and out process. The chair in room was worn and leather was torn. Bed was worn out and felt like springs were poking through. Did not get much sleep because of people across the hall making noise and kids screaming.
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Amy
23 Nov 2023 - 24 Nov 2023
reviewed on expedia
1 out of 5 stars
Found bed bugs in my room. Went downstairs to request another. Male clerk was upset, had the tv/radio on loudly and kept asking me to repeat myself because he couldn’t hear me over it. He didn’t fight me on my request and handled my problem quickly. He was abrasive. In the end I was able to refund through my booking company. Hope they fix the bug problem. My family was also staying there in other rooms.
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Tracy
17 Nov 2023 - 18 Nov 2023
reviewed on expedia
5 out of 5 stars
The place was really good. Nice and friendly staff. Breakfast was a real treat. The room and the bed was awesome. I slept like a baby.
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Melissa
2 Jun 2023 - 4 Jun 2023
reviewed on hcom
5 out of 5 stars
Our stay was great! Friendly and accommodating staff, nice pool (3-5 ft, the kids could stand 👍), awesome room with fridge and microwave.
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Jennifer
14 Apr 2023 - 16 Apr 2023
reviewed on hcom
1 out of 5 stars
Not good if you with your Family, The worst speriency ever, super durty, they never came to clean or pick up the garbage the bed felt life a was not clean in months, thank God i bring conforters for my kids I requested 2 Queen size Bed they give me 2 full Beds, I went with my Family and someone stab my truck tires the hotel say they didn’t had camaras in the outside, who those not have camaras this Days. I had to pay 300 dollar for 1 tire, when i had just buy a full set of tires not even a week ago, worst service ever, front desk wasing polite at all
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Becky
31 Dec 2022 - 1 Jan 2023
reviewed on hcom
5 out of 5 stars
We always stay here when we visit family in Baytown. Is consistently friendly and clean.
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nitzz
31 Dec 2022 - 1 Jan 2023
reviewed on orbitz
3 out of 5 stars
We had a room where we had bad odor coming from the AC (most likely smoking). We requested to move to a different room. The staff was really helpful and they gave us a new room but that had the same odor (lesser than the other room). Apart from that my family spotted a roach. We some how spent the night and left next morning. The hotel rates 2.5-3 stars on Expedia which might not be true. Overall cleanliness was good but the odor was the issue
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Rebecca
10 Sept 2022 - 11 Sept 2022
reviewed on hcom
5 out of 5 stars
We stay at this hotel often as we have family in the area. It’s always clean and nice.
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Marva
10 Sept 2022 - 11 Sept 2022
reviewed on orbitz
4 out of 5 stars
I had a nice stay here. I had a king suite and it was pretty nice. The only problem is I told the person at the front desk that I had 3 children with me. She proceeded to give me a room right above the front desk then when my kids were playing she called and told us to keep it down. They’re kids and still have energy, why would you give me that room then complain when there’s some noise. Then the people above us were walking across the floor like they were practicing marching for an hour just walking back and forth. I guess the floors need to be thicker or something. Overall everything else was great.