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Jorge
30 Jun 2024 - 2 Jul 2024
reviewed on expedia
2 out of 5 stars
Dirty and not well maintained hotel. It has deteriorated over the years. Pool is crowded an no kids friendly. Stains on the carpets. I would not stay at The Line hotel again.
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Dario
31 May 2024 - 2 Jun 2024
reviewed on expedia
4 out of 5 stars
Friendly staff, great pool for kids
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Talya
31 May 2024 - 3 Jun 2024
reviewed on hcom
5 out of 5 stars
What a cool hotel! The LINE Austin exceeded my expectations with its fun vibe in a location that was perfect for us. Our room was spacious, the bed super comfy, and we had an amazing view of the lake and bridge. Be sure to spend a little time at the amazing saltwater pool and the roof top bar! We had to cut our trip short due to a death in the family, and although working through hotels.com proved a bit time-consuming, ultimately The LINE and hotels.com waived cancellation fees and didn't charge us for the night we couldn't stay. That was very much appreciated.
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Albert
24 Mar 2024 - 26 Mar 2024
reviewed on hcom
5 out of 5 stars
The line is a very hip and wonderful hotel on the lake and river next to the Congress St bridge. It is very modern and very young. The only faults I found were the limited elevators and the lack of food services. It has a gourmet restaurant with very very limited menu and nothing else
We ere upgraded to a 12th floor junior suite with a spectacular view of the river and bridge. Lack of amenities a side I would stay at the line the next time I am in Austin.
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Susan
19 Aug 2023 - 20 Aug 2023
reviewed on hcom
5 out of 5 stars
I booked this trip for my son and daughter-in-law as a birthday/welcome back to TX getaway. I worked with guest services rep. Preston Whalen and every detail was attended to with perfection! Preston responded to my questions immediately and went above & beyond to make sure my family's stay was flawless. The room was beautiful, spacious, and clean, and they truly felt pampered and refreshed during their stay. My husband and I live local but are now going to plan a staycation at The Line Austin simply because the visit was so wonderful for our kids. I can't thank and recommend Preston Whalen highly enough to help you book a fabulous vacation of your own!
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Angela
Invalid Date - Invalid Date
reviewed on travelocity
5 out of 5 stars
Such a nice place to go with your pet in the middle of another austin energy crisis! It was a perfect place to go for our family and staff/property was great!
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Surabhi
Invalid Date - 16 Jan 2023
reviewed on travelocity
5 out of 5 stars
Thoroughly enjoyed the stay. We had a junior suite and it was beautiful.
Loved that you can walk out and hike along Lady Bird Lake. Really enjoyed wine at Alta's.
The only negative was that 6 cars were broken into in the valet lot overnight during our stay. The doors must have been unlocked because there was no evidence of a break-in.
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GUSTAVO
Invalid Date - 16 Dec 2022
reviewed on travelocity
5 out of 5 stars
I had an incredible stay at this property. They. truly went above and beyond.
When I checked in Kirstee had an incredible way of greeting me and making me feel right at home! She was super nice, and had the best customer service skills I've ever experienced in Austin. She was the true honest reason I extended my stay.
Bailey was so nice throughout the night, and was constantly asking me how my family (my grandmother is sick) and how I was, she made the hotel feel like a true home.
I was shocked at how nice Jelmer was when I needed to switch rooms (they upgraded me), he came in and helped me get to my other room right in time before my work meeting.
I TRULY cannot say anything negative about this hotel experience. It was fabulous, cozy, and amazing.
I will ALWAYS stay here when I come to visit family.
Thank you for making me feel like family!
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morgan
7 Aug 2022 - 8 Aug 2022
reviewed on hcom
3 out of 5 stars
The decor is outdated and stale. The rooms were decorated horribly and felt very cheap. Nothing like the vibe the website gives off...nothing. The pool bar/taco restaurant felt like a cafeteria for school children. Really, it did. The main bar/restaurant was nice though. Pool looked like a good time if you are into busy pools with a dj but not for me. Staff was friendly. Room was clean. Nothing spectacular.
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Denny
21 Jul 2022 - 24 Jul 2022
reviewed on hcom
5 out of 5 stars
This is not a family place excellent place to stay but not for kids
They should tell you at time of your stay there is a 450 hold fee …
Not cool to just lay it on you
Kids cannot even go to pool not cool
But overall for me and wife excels t place to go without kids