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The LINE Austin

4 star hotel
8.6/10 Excellent
(1030 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The LINE Austin offers a vibrant and stylish experience, with spacious rooms and stunning views. Families will appreciate the amazing saltwater pool, although some reviewers note it can get busy. While there is a gourmet restaurant onsite, the hotel lacks extensive food services, according to some guests. The hotel's location is praised for being convenient, but it is worth noting that some guests have reported car break-ins in the valet parking lot. The welcoming staff is a consistent highlight of guests' experiences.

Guest highlights

The amazing saltwater pool
The spacious rooms and stunning views
The exceptionally friendly and helpful staff

About the hotel

Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located in Austin, The LINE Austin is in the city center. Sixth Street and South Congress Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lady Bird Lake and Zilker Park. Looking to enjoy an event or a game while in town? See what's going on at Frank Erwin Center. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Grocery/convenience store
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi

Food and drink

3 bars/lounges and 1 poolside bar
3 restaurants and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee 7 am–11 am on weekdays and 7 am–1 pm on weekends: usd 18-35 for adults and usd 18-35 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Access to nearby health club
Bicycle rentals
Fitness center
Heated pool
Outdoor pool

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Renovated entire property - may 2018
Smoke-free property

Nearest Airport

Airplane
Austin-Bergstrom International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for The LINE Austin
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

17%

3 star reviews

8%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about The LINE Austin

Showing 1 - 10 of 12 reviews

Latest reviews (12)

J

Jorge

30 Jun 2024 - 2 Jul 2024
reviewed on expedia

2 out of 5 stars

Dirty and not well maintained hotel. It has deteriorated over the years. Pool is crowded an no kids friendly. Stains on the carpets. I would not stay at The Line hotel again.
D

Dario

31 May 2024 - 2 Jun 2024
reviewed on expedia

4 out of 5 stars

Friendly staff, great pool for kids
T

Talya

31 May 2024 - 3 Jun 2024
reviewed on hcom

5 out of 5 stars

What a cool hotel! The LINE Austin exceeded my expectations with its fun vibe in a location that was perfect for us. Our room was spacious, the bed super comfy, and we had an amazing view of the lake and bridge. Be sure to spend a little time at the amazing saltwater pool and the roof top bar! We had to cut our trip short due to a death in the family, and although working through hotels.com proved a bit time-consuming, ultimately The LINE and hotels.com waived cancellation fees and didn't charge us for the night we couldn't stay. That was very much appreciated.
A

Albert

24 Mar 2024 - 26 Mar 2024
reviewed on hcom

5 out of 5 stars

The line is a very hip and wonderful hotel on the lake and river next to the Congress St bridge. It is very modern and very young. The only faults I found were the limited elevators and the lack of food services. It has a gourmet restaurant with very very limited menu and nothing else We ere upgraded to a 12th floor junior suite with a spectacular view of the river and bridge. Lack of amenities a side I would stay at the line the next time I am in Austin. .
S

Susan

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

5 out of 5 stars

I booked this trip for my son and daughter-in-law as a birthday/welcome back to TX getaway. I worked with guest services rep. Preston Whalen and every detail was attended to with perfection! Preston responded to my questions immediately and went above & beyond to make sure my family's stay was flawless. The room was beautiful, spacious, and clean, and they truly felt pampered and refreshed during their stay. My husband and I live local but are now going to plan a staycation at The Line Austin simply because the visit was so wonderful for our kids. I can't thank and recommend Preston Whalen highly enough to help you book a fabulous vacation of your own!
A

Angela

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Such a nice place to go with your pet in the middle of another austin energy crisis! It was a perfect place to go for our family and staff/property was great!
S

Surabhi

Invalid Date - 16 Jan 2023
reviewed on travelocity

5 out of 5 stars

Thoroughly enjoyed the stay. We had a junior suite and it was beautiful. Loved that you can walk out and hike along Lady Bird Lake. Really enjoyed wine at Alta's. The only negative was that 6 cars were broken into in the valet lot overnight during our stay. The doors must have been unlocked because there was no evidence of a break-in.
G

GUSTAVO

Invalid Date - 16 Dec 2022
reviewed on travelocity

5 out of 5 stars

I had an incredible stay at this property. They. truly went above and beyond. When I checked in Kirstee had an incredible way of greeting me and making me feel right at home! She was super nice, and had the best customer service skills I've ever experienced in Austin. She was the true honest reason I extended my stay. Bailey was so nice throughout the night, and was constantly asking me how my family (my grandmother is sick) and how I was, she made the hotel feel like a true home. I was shocked at how nice Jelmer was when I needed to switch rooms (they upgraded me), he came in and helped me get to my other room right in time before my work meeting. I TRULY cannot say anything negative about this hotel experience. It was fabulous, cozy, and amazing. I will ALWAYS stay here when I come to visit family. Thank you for making me feel like family!
m

morgan

7 Aug 2022 - 8 Aug 2022
reviewed on hcom

3 out of 5 stars

The decor is outdated and stale. The rooms were decorated horribly and felt very cheap. Nothing like the vibe the website gives off...nothing. The pool bar/taco restaurant felt like a cafeteria for school children. Really, it did. The main bar/restaurant was nice though. Pool looked like a good time if you are into busy pools with a dj but not for me. Staff was friendly. Room was clean. Nothing spectacular.
D

Denny

21 Jul 2022 - 24 Jul 2022
reviewed on hcom

5 out of 5 stars

This is not a family place excellent place to stay but not for kids They should tell you at time of your stay there is a 450 hold fee … Not cool to just lay it on you Kids cannot even go to pool not cool But overall for me and wife excels t place to go without kids
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