Hampton Inn & Suites Austin @ The University / Capitol

The room was very nice. It was large and the interior design was pleasant. It was conveniently next to the elevator, which was easy for access for my family. The staff were all very pleasant, and I particularly enjoyed the breakfast. It was well stocked and all fresh. Now for the bad parts. The wrap around balcony has no seating, why have a large balcony and now where to sit? The bed was uncomfortable for such a swanky room. The towels were scratchy at best. The shower and water pressure was beyond poor. The AC in the room only cooled the half one half of the room, as it is a unit not designed for the square footage the room encompasses. Trying to sleep on the side of the room without it was difficult. It was nearly 10 degrees warmer on the bed side, and the living room side was ice cold. Air circulation was terrible. The hotel charged me for parking, and for internet. Why are these not included? $40 to park and $8 for the absolute worst internet I’ve ever seen. 10mbps was the download for the “premium” package. The TV was outdated and had sound problems as well, so I had to turn it all the way up to hear parts of anything I watched. A lot of work needs to be done to fix these problems. 5/10.

Such a clean hotel ! Customer service was amazing . Management , cleaning crew everyone was so friendly . Thank you so much for making my family’s stay very confortable .

Did not have an enjoyable experience. My family stayed for two days and within that period we did not receive any housekeeping services. We had to ask for toiletries instead of having them brought up to us.

Attended several events at the University of Texas, this hotel is perfect! It is walkable to the University, our room was amazing, and it was great for kids. The free breakfaat is also great. The front desk was amazing and helpful. Not a single complaint!!

The stay was great - close to the areas which we wanted to visit. The only downside was housekeeping came by at 8:15am to see if we were checking out. She opened the door and started to come in before I could get to the door. I thought that was a bit much. Our family was getting ready to go downstairs to eat and wasn't quite ready. Since we were there on vacation and not business we weren't checking out as early as some.

Check in was awesome the employees were so helpful and made it so easy. The suite with the balcony was amazing, so large and a great price! The pool was okay there were a lot of kids without parents there making noise and playing rough in the small pool. Other than that the pool area was in the shade and had a lot of seating options. Parking was very tricky and felt limited during the night time so just be prepared for that. There’s construction goin on in the area so a few roads were closed but nothing was too inconvenient. Overall I would stay here again!

I spent 2 nights with my family over there and we loved it.. the staff were friendly. We enjoyed the breakfast. It’s fine a nice hotel and was near to many beautiful places like attractions and parks. I will definitely go back there if I have a chance

Absolutely loved our room, we had a full view of the Capitol building. Front desk staff was extremely nice to us and our kid. Breakfast was great. Definitely a great option for families planning to stay in Downtown Austin.

It was really a home away from home. The staff was excellent including the reception and kitchen staff. Service was beyond excellent. Will definitely recommend to friends and family.

We came from the northeast to meet family in Austin. There were 4 of us (two adults and two tweens). We were beyond satisfied with the room, the amenities, and the hospitality. Would for sure stay here again the next time we visit.