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Fairmont Austin Gold Experience

5 star hotel
Connecting rooms
9.8/10 Exceptional
(532 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Fairmont Austin Gold Experience is a wonderful option for families. Children will especially enjoy the complimentary breakfast, afternoon snacks and desserts available in the Gold Club. Families also appreciate the friendly and attentive staff, convenient shuttle service, and the overall beautiful hotel. While rooms may feel a little small with a cot, the kids will appreciate having their own beds.

Guest highlights

The exceptionally friendly and attentive staff who made birthdays extra special.
The convenient shuttle service (within a 1-mile radius) in a BMW.
The Gold Club's complimentary breakfast, afternoon snacks, and desserts, which were a hit with the kids.
The overall beautiful hotel and memorable experience.

About the hotel

Along with 5 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.

Nearby attractions

Located in Downtown Austin neighborhood, Fairmont Austin Gold Experience is connected to the convention center. Travelers who have shopping on the agenda can visit Sixth Street and The Domain. Lee and Joe Jamail Texas Swimming Center and Thinkery are also worth visiting. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
24-hour room service
5 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–10:30 am

Spa

Massages
Sauna
Spa open daily
Spa tub
Steam room

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Full-service spa
Outdoor pool
Sauna
Spa tub
Steam room

Outdoor

Garden
Pool cabanas (surcharge)
Pool sun loungers
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Austin-Bergstrom International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Fairmont Austin Gold Experience
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Fairmont Austin Gold Experience

Latest reviews (8)

M

Marcial

2 Aug 2024 - 5 Aug 2024
reviewed on hcom

5 out of 5 stars

Our family had an amazing experience. The staff were friendly and attentive. We had a hiccup with the valet. One of valet left our car's accessories button on and the battery was drained. Luckily we had a jumper pack and got it started. Despite the inconvenience we had a really great ti.e and would be back.
I

Irene

10 Nov 2023 - 13 Nov 2023
reviewed on hcom

5 out of 5 stars

The staff in the Gold Lounge went out of their way to make our stay memorable. Extremely friendly. We were celebrating mine and my daughter’s birthday and they ensured our birthdays were extra special! The hotel was beautiful. The room was a little small when we added a cot for our son; however both kids enjoyed having their own bed to sleep in. They offered shuttle rides to anywhere 1 mile from the hotel in a beautiful BMW. So convenient for us as it was pouring rain and we were taken to the museum. The driver took the time to email me dinner recommendations after she dropped us off. This hotel stay was the highlight of our trip!
A

Abelardo

30 Jun 2023 - 5 Jul 2023
reviewed on orbitz

5 out of 5 stars

Amazing for the family. The best experience is the gold options.
S

Steve

5 Jan 2023 - 8 Jan 2023
reviewed on hcom

5 out of 5 stars

Third time here in the last 3 months-our kids and grandkids are in Austin. Every time we stay here, we like it better. This time we used the pool and the Revue restaurant for a late dinner. Food and service we great. I grabbed a cigar at Rules and Regs on evening and it was a gracious experience. Each of our 3 young grandkids stayed with us one night and the loved the breakfasts, afternoon snacks-what kid would not like that array of candy , and after dinner desserts at the Gold club. All the staff was more than accommodating to us and our young grandkids. This place is awesome.
S

Steve

22 Nov 2022 - 25 Nov 2022
reviewed on hcom

5 out of 5 stars

Awesome hotel, every works perfectly, staff is one of the best I have experienced. The Gold Experience was worth every penny , our grandkids loved the club room for breakfast and treats. I could go on but the best I can say is we made our reservation for our next trip to Austin before we checked out. Kudos to the Fairmont.
A

Abelardo

1 Aug 2022 - 4 Aug 2022
reviewed on orbitz

5 out of 5 stars

No words, just excellent resort for the family.
J

Jessica

29 Jul 2022 - 1 Aug 2022
reviewed on orbitz

5 out of 5 stars

Had a lovely family trip. Gold experience was fantastic.
K

Kapil

29 May 2022 - 31 May 2022
reviewed on orbitz

5 out of 5 stars

Excellent property. Stayed for 2 nights with kids and loved it!
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