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Comfort Suites Johnson City near University

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1051 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.

Nearby attractions

Located in Johnson City, Comfort Suites Johnson City near University is in the city center. The area's natural beauty can be seen at Sycamore Shoals State Park and Winged Deer Park, while Rocky Mount Museum and Tipton-Haynes Historic Site are cultural highlights.

Popular amenities

Family friendly

Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free on-the-go breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Comfort Suites Johnson City near University
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

20%

3 star reviews

60%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Johnson City near University

Latest reviews (5)

R

Robert

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

2 out of 5 stars

Family of 5 - we liked the extra bed afforded in the fold-out sofa. Desk clerk was friendly and responsive. There were a number of things we did not like. The shower/bathtub did not look like it had been scrubb cleaned in weeks/months. It was quite easy to rub scum off the shower wall with a cloth. Our family did not use this shower. Dining was horrible. The biggest put-off was three bowls of bananas that were virtually black and rotten with swarms of black flies flying all around the bowls. We're not talking a handful of black flies...there were literally hundreds. Additionally, the hot breakfast was awful...tasteless artificial eggs, milk jug was empty, coffee dispenser was empty and all the yogurts were gone. The man supposedly taking care of the dining area acted put out and inconvenienced when asked for refill milk and yogurt...he brought one (1) yogurt. This was still one hour before breakfast was scheduled to end and these were the problems encountered. We will never stay at this hotel again. 6 out 10 stars for facilities, 3 out of 10 for dining experience. Fire the dude with the black beard tending to dining. He is not a good example representing this hotel.
R

Richard

24 Nov 2023 - 26 Nov 2023
reviewed on expedia

3 out of 5 stars

The hotel is a very nice hotel. The dog barkingnwhile teyingnto sleep, and the kid banging on our door at 6am was not good.
M

Michael

9 Jun 2023 - 10 Jun 2023
reviewed on travelocity

3 out of 5 stars

Was your average run of the mill hotel. The bed was absolute garbage and smelled like my grandma's room when I was a child.
E

Elizabeth

22 Nov 2022 - 25 Nov 2022
reviewed on travelocity

3 out of 5 stars

This hotel is perfectly adequate, but there are two or three things that would make me perhaps want to stay somewhere else. 1. Housekeeping. It is only available Monday-Friday and by request. That's inconvenient, but not a big deal. We made sure to specifically request housekeeping, but when they came they just handed us new towels, they did not make the bed or tidy up. 2. The breakfast was basic. Waffles would have been the highlight, but there was no fruit (which we wanted) and the coffee was brown water. We made a point to eat breakfast out each day. While this breakfast would have been probably been adequate for a family with kids, for us didn't care for it so it didn't end up saving us any money. 3. The facilities were clean and comfortable, but this hotel is clearly running down. The ceiling had water damage, the walls in our room had cracks near the floor, but not enough of an issue to not stay again.
M

MILA

13 Jul 2022 - 14 Jul 2022
reviewed on hcom

4 out of 5 stars

Our stay at Comfort Suites was only one night. We were able to book a suite with 2 queens & a sofa bed. We were returning our 3 grand children home after a Summer visit. We were grateful to have a clean & comfortable room that was reasonably priced. Additionally, our 2 small dogs stayed for an additional 20.00 each.
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