Econo Lodge Inn & Suites On The River

The room was outdated but super spacious. Had an actual separate bedroom with a door that closed! The kids loved it!

The workers were so nice! However, when we checked in, our room had a weird smell and the lamp shades were stained. That night we went to take a shower and there was no hot water. We called the front desk and they told us to let it run. I kid you not, after 25 minutes of just letting the water run it FINALLY got hot! Also, we could not stay connected to the WiFi. It kept dropping. Honestly the rooms should be cheaper!

Hotel was clean and convenient to attractions and dining options. Very walkable. Staff was courteous. The walls between the rooms are fairly thick. This was greatly appreciated when the barn animals next to us thought it was acceptable behavior to have loud drunken brawls each night with yelling, wretching, and moving furniture. There was no front desk call option on the room phone and I didn't think it warranted a 911 call. But it would have been nice to be able to call the front desk easily for some help. I was too uncomfortable to go out there by myself in the middle of the night to knock on the door. And I know the nice families with their kids staying at the hotel for spring break would have appreciated it too. In spite of that experience, I would definitely give the hotel another chance.

This property is close to everything and is in the heart of Gatlinburg. We did not have to use our car since we walked to restaurants shops etc. the surrounding area is full of hotels and restaurants (there's a Cici's pizza) we came in January 20-22 and paid close to $90 for 2 nights. There's a river that runs next to. For our family of four it was perfect, we had a room with one queen size bed and a sofa bed, a whole bathroom, TV, small fridge and microwave. Space was limited but walkable. The only inconvenience is that the bed had only one thin blanket w holes although it looked clean and one thin comforter, the cheap ones, combine that with freezing temperatures and the formula doesn't work. We did bring our own comforter so all in all the room worked for us. They do have heaters in the rooms let me mention that. The whole area looks clean. For breakfast they have a little more than a Continental breakfast. They have only 3 tables next to reception desk, not a lot of space. Overall, for the price I think it's a decent place to stay

Rooms may or may not have riverfront. The rooms are tiny and uncomfortable. The breakfast has two tables with a bathroom size breakfast area that can barely hold two families of four. I spend $282 and it was a waste

2 King Bed/2 Floor Suite. Good location, clean towels & bedding, friendly staff, good view. Dirty: bathroom vanity, light switches/outlets, desk upstairs (something was spilled and ran down the wall, lamp was stuck to the desk) , floors (corners esp) , walls (chipped paint & various stains at different heights on walls), rust stains on floor next to bed probably from old bed frame. Dangerous: 1st floor hairdryer GFI plug cracked and plugged in, upstairs a/c unit plugged into outlet with large crack in outlet box (small child could get fingers in there). Housekeeping sweeps litter from rooms outside into rocks by parking lot. Heard a bottle cap roll out of a room while on our balcony and watched him sweep it into the rocks. Littering their own property. What does that say? Hardwood floors look appealing? Think twice. Mop? What mop? Oh, the towel with a hole cut in the middle, slid down the broom handle and draped over the bristles? No mop bucket? No liquid to kill germs on hard wood floors? Get a Swiffer WetJet and change your life. We wore flip flops in the room at all times. Repair/replace: both shower curtain rods loose, light in 1st floor bathroom had a bulb out and is rusty, 1st floor loveseat looks like it was picked up off the curb, ditch the old timey desk & wall decor (just weird when you're trying to look modern). Extremely disappointed. Don't be fooled by the photos they post. See my full review & pics on Google (hotels.com won't let me upload).

Our room was clean and had everything we needed, but the best part was our view of the river and having a small balcony. We slept with our balcony door open (2nd floor). With the sound of the River, we slept like babies!

Me and my family had a 3 night stay. Area of the hotel was amazing .At 3pm we wasn't able to check in because house keeping was behind.When we finally get in I started to notice some things walls was dirty heavy top cover on beds wasn't clean and the lack of only having two house keepers it was hard for them to keep up on time ever day I watched ever day was the same thing. Other then the dirty walls and etc it was a fair hotel the plus side I was worried about bed bugs if they would have any but they get a review on that A plus no bed bugs.Would I stay again I doubt it But it was ok