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Hilton Garden Inn Chattanooga Downtown

3 star hotel
Connecting rooms
8.4/10 Very Good
(895 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Chattanooga Downtown is a family-friendly hotel located in the heart of the city, with easy access to downtown attractions, the aquarium, and the children's museum. Families appreciate the hotel's convenient location, making it easy to explore the area on foot. While some guests have reported issues with parking and the occasional maintenance problem, many find the rooms clean and comfortable and the hotel's proximity to family-friendly attractions to be a major plus. The indoor pool, when open, is also a highlight for families.

Guest highlights

The hotel's central location, making it easy to walk to many attractions.
The proximity to family-friendly places like the aquarium and children's museum.
Comfortable beds and clean rooms.

About the hotel

This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Hilton Garden Inn Chattanooga Downtown is located in Downtown Chattanooga, a neighborhood in Chattanooga, and is in the entertainment district and on the riverwalk. Creative Discovery Museum and Tennessee Aquarium are local attractions and those in the mood for shopping can visit Jack's Alley and Chattanooga Market. Looking to enjoy an event or a game while in town? See what's happening at AT&T Field or McKenzie Arena. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Free area shuttle
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
Coffee/tea in common area(s)
Full breakfast available for a fee 6:30 am–9:00 am on weekdays and 9:00 am–11 am on weekends: usd 12.95 for adults and usd 6.95 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Chattanooga Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

22%

3 star reviews

22%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Chattanooga Downtown

Latest reviews (9)

C

Caitlyn

13 Sept 2024 - 14 Sept 2024
reviewed on hcom

3 out of 5 stars

When we arrived around 10 pm to check in we were placed in a room that had not been cleaned. Bed was unmade, trash was in the room, dirty laundry in the bathroom. We had a toddler and a baby with us so it was frustrating. The front desk was apologetic and immediately gave us a new room so it was fine. He did state that the housekeeper that worked on that floor was not great. Obviously I didn’t want another room on the 3rd floor then. This was just something I’ve never experienced before. Made it worse with two little kids after a long ride. Once placed in a clean room the stay was overall good!
K

Kimberly

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

Don’t plan on parking here. For $18 a night you can’t find a spot and still have to pay to park up the block. They share parking with the Children’s Museum so there is absolutely no room. Better off paying $11 up the street and it’s only $11 each time you leave. The pool is so so. Very small for the size of the hotel. Cleanliness seemed alright but my toddlers feet were filthy after walking barefoot in the room only. I think next time I will try somewhere else but if it’s all that’s available I will stay again. The easy walk to everything is very nice!
J

JAIMIN

23 Dec 2023 - 25 Dec 2023
reviewed on hcom

5 out of 5 stars

Very accessible from downtown and aquarium. Next to children museum. 5 mins walk from aquarium, 10 mins from river.
B

Brittney

24 Dec 2023 - 25 Dec 2023
reviewed on expedia

5 out of 5 stars

Alot if things for kids in the area
T

Trewhitt

13 Aug 2023 - 14 Aug 2023
reviewed on orbitz

4 out of 5 stars

The beds were really soft, so we slept well. The room was clean. A few maintenance things, but nothing major. Staff was helpful with questions. The pool was really warm, do it felt good to swim in, and not too deep so having children in there was alright.
V

Veronica

Invalid Date - 18 Dec 2022
reviewed on orbitz

5 out of 5 stars

Hotel was right in the middle of downtown! Everything was in walking distance! Aquarium was 2 blocks over with plenty of restaurants surrounding the place. Very child friendly!!
E

Emma

15 Dec 2022 - 16 Dec 2022
reviewed on orbitz

5 out of 5 stars

Love being able to walk everywhere we want to go. Makes it easy to navigate with a toddler.
B

Bernadette

8 Oct 2022 - 9 Oct 2022
reviewed on hcom

3 out of 5 stars

Property doesn’t have a dedicated parking lot. It shares with a kids discovery museum and the lot is always full. Valet was full or not available. They charge you $18 and then they send you down the street to drag your luggage down the street. I will not battle the parking at the place again. We had no hot water in our shower either - room 514. There are too many other choices in the area to stay here and battle the parking and the hot water.
M

MORGAN

21 May 2022 - 22 May 2022
reviewed on orbitz

5 out of 5 stars

We were extremely disappointed that the pool was closed for renovations. We specifically booked a hotel with an indoor pool so our kids could swim. Other than that, the staff and room was nice.
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