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Holiday Inn Express Mitchell, an IHG Hotel

2 1/2 star hotel
9.2/10 Wonderful
(933 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Holiday Inn Express Mitchell is a family-friendly hotel with a great location for exploring the Black Hills. Families will appreciate the spacious rooms, the option of connecting rooms, and a good breakfast. The indoor pool and waterslide are a big hit with kids, although the waterslide has limited operating hours. While generally clean and well-maintained, some guests have noted noise issues.

Guest highlights

The friendly and helpful staff
The clean and well-maintained rooms
The indoor pool and waterslide
The good breakfast with lots of variety

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Holiday Inn Express Mitchell, an IHG Hotel is located in Mitchell. Local points of interest include Dakota Wesleyan University, Dakota Discovery Museum, and Hitchcock Park.

Popular amenities

Family friendly

Children's pool
Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Children's pool
Indoor pool
Spa tub

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Mitchell, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

11%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Mitchell, an IHG Hotel

Latest reviews (9)

M

Michelle

28 Aug 2024 - 29 Aug 2024
reviewed on hcom

5 out of 5 stars

Everyone was great- from check in, pool, breakfast staff, to cleaning staff! All were very friendly. I used to clean at a hotel so I am rather picky-lol! It was very clean all around. Just an all around great stay for our family trip! Everyone enjoyed everything about our stay!
K

Katie

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

5 out of 5 stars

It was obvious that this is a well-run hotel. The staff are organized and get their work done with pride. Very clean, friendly, comfortable. The pool was a bonus, but be aware that the water slide is only open from 5pm-9pm much to the dismay of my children when we arrived at 8:55.
J

James

14 Jul 2024 - 15 Jul 2024
reviewed on hcom

4 out of 5 stars

Hotel was a great location to explore the black hills with our kids, and grab a bite to eat in town, lots of options. We had a one bedroom two king suite, which was actually two rooms. Perfect for a family of 5. The breakfast was great, the back patio was nice to hang out after a long day exploring. Our only complaint is the pool chlorine was extremely high, made it unbearable to swim or sit and watch. My kids eyes were burning, and other guests said the same.
W

William

24 May 2024 - 25 May 2024
reviewed on expedia

5 out of 5 stars

The complaint we have is that we could hear people walking around above us and kids jumping around as well as people in the hall.
T

Taylor

18 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

Room was clean and updated. Guy at the front desk was very nice. Pool with a decent waterside was fun for the whole family!
B

Benjamin

6 May 2023 - 7 May 2023
reviewed on travelocity

5 out of 5 stars

Stayed overnight for DWU graduation. The property was a great location for the school and to visit the Corn Palace. My family (me, wife, 3 kids) fit well into the room with the pull-out couch. The breakfast was good and had a lot of variety.
C

Cara

24 Mar 2023 - 26 Mar 2023
reviewed on hcom

2 out of 5 stars

Rooms surrounding my room had drunk people loud and going in & out of their rooms most of the 1st night. 2nd night while family was swimming the sign kn the door said no food or drink but a crowd of males came in with case of beer. Did not swim but sat & drank.
K

Kathryn

2 Jan 2023 - 3 Jan 2023
reviewed on hcom

5 out of 5 stars

We stopped at this exit unplanned due to the snow storm that hit. The interstate was closed all restaurants were closed. The hotel called around to multiple locations to see if they were open. The staff ended up cooking all guest breakfast for lunch. They made sure every one was warm and safe. They continued to check on road conditions. They went above and beyond for all the guest even tho they were stuck and tired missing their families. We are very grateful for the hotel staff.
N

Neal

10 Jun 2022 - 11 Jun 2022
reviewed on travelocity

5 out of 5 stars

Real nice property. Bed and pillows were awesome. There were noisy kids (< 10 years old), even after 10 pm, so that sucked the quiet out of the stay. The property had signs posted about "quiet hours" between 10 pm - 6 am, but they evidently were not enforced. They either stopped running up and down the halls after 11 or I was so tired I fell asleep even with the noise.
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