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Comfort INN AND Suites

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(521 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Comfort Inn and Suites offers spacious suite rooms and a complimentary breakfast, making it a convenient choice for families. The hotel boasts a clean and comfortable environment with great beds. Families appreciate the pool, which is shallow enough for young children. While some guests have noted minor cleanliness inconsistencies, the positive feedback regarding the comfortable rooms, helpful staff and good breakfast outweighs these issues.

Guest highlights

The large suite rooms
The complimentary breakfast
The clean and comfortable beds
The pool, suitable for young children

About the hotel

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room, and laundry facilities are onsite.

Nearby attractions

Located in Rock Hill, Comfort INN AND Suites is near theme parks. Rock Hill Galleria and Carolina Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cherry Park and Manchester Meadows Park. Check out an event or a game at Novant Health BMX Supercross Track, and consider making time for Carowinds Theme Park, a top attraction not to be missed.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free self-serve breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Atm/banking services
Elevator
Vending machine
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort INN AND Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

0%

3 star reviews

25%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort INN AND Suites

Latest reviews (8)

D

Denise

23 Jul 2024 - 24 Jul 2024
reviewed on hcom

3 out of 5 stars

When I went to check in and out the staff looked unprofessional. The suite had an unpleasant smell when you walked into it. Only had 2 towels and there was hairs in sink and tub in bathroom. The bed was comfortable. Would not recommend this location to friends or family.
C

Crystal

5 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

The lobby was beautiful, sculptures everywhere, lighting was good. Our room was very clean and the beds were comfy. The pool was great too, it only goes from 3-5 feet which was great for my children who are beginner swimmers.
S

Stephanie

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

We enjoy staying here, we love the large suite rooms and complimentary breakfast. It perfect for our family
M

Maxine

19 May 2023 - 21 May 2023
reviewed on orbitz

3 out of 5 stars

Not especially clean. Found baby bottle under bed
M

Melody

6 Jun 2022 - 11 Jun 2022
reviewed on hcom

5 out of 5 stars

We switched to this hotel after a very bad experience at another one nearby. At check-in, the lady was very nice and helpful. Every person we came in contact with was friendly. Rooms were clean and beds were comfortable. We enjoyed the breakfast every day. Overall it was a pleasant stay for our family for 5 nights.
A

29 Mar 2024 - 1 Apr 2024
reviewed on hcom

5 out of 5 stars

The hotel is pretty clean. We choose it because of location, near family. Breakfast is good.
A

6 Apr 2024 - 7 Apr 2024
reviewed on hcom

5 out of 5 stars

Nice stay. Hotel is cleaner and newer than similar hotels. Beds were comfortable. Easy late check in with family and dog. Breakfast was enjoyed by the whole family. It is in a good location for our family trips to Florida...we will be back
A

13 Jan 2023 - 15 Jan 2023
reviewed on hcom

2 out of 5 stars

The maid service is questionable at best. We had 2 queen sized beds, when they came in they only made up one. Our trash cans were not dumped and the garbage just left to sit there. The bathroom wasn't cleaned at all- the only thing different was an ink pen had been left in the sink. When we tried to check out, no one was at the desk. We waited for over 10 minutes- my husband even walked behind the desk and went into the office room to find someone. no one was there. We had to leave early to go to a tournament game for our child so we could not wait. Had to leave the room key cards with a note on the desk. Will be monitoring bank accounts to make sure no unauthorized charges were made.
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