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Genetti Hotel, SureStay Collection by Best Western

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Genetti Hotel is a popular choice for families, consistently praised for its welcoming atmosphere and clean rooms. Families appreciate the convenience of a good breakfast and the availability of rooms suitable for larger families. While some guests have noted the small size of the bathrooms and some issues with room configurations and restaurant service, the overall experience is largely positive, with many guests describing the hotel as a ‘favourite’ and returning for multiple visits.

Guest highlights

The welcoming and friendly atmosphere of the hotel
The consistently clean rooms
The good breakfast

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in Williamsport, Genetti Hotel, SureStay Collection by Best Western is in the city center. White Deer Golf Course and Four Friends Vinyard & Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Peter J. McGovern Little League Museum and Clyde Peeling's Reptiland. Looking to enjoy an event or a game while in town? See what's happening at Howard J. Lamade Stadium or BB&T Ballpark at Historic Bowman Field. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Designated smoking areas
Tv in lobby
map

Reviews that mention...

Family Reviews

for Genetti Hotel, SureStay Collection by Best Western
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Genetti Hotel, SureStay Collection by Best Western

Latest reviews (5)

M

Michelle

30 Jul 2023 - 31 Jul 2023
reviewed on hcom

5 out of 5 stars

The Genetti is our FAVORITE hotel. We stay everytime we visit Williamsport. My kids love staying there. The breakfast is good and the rooms are always clean!
D

Debra

15 Jul 2023 - 16 Jul 2023
reviewed on orbitz

4 out of 5 stars

Nice clean comfortable hotel. BUT.... the patterns in the wallpaper/rugs/bedspread made me dizzy the moment I walked in the room! I felt like the space was pulsing!! My daughter and family stayed in another room which was much less busy design and more relaxing and comfortable .
M

Michelina

8 Oct 2022 - 9 Oct 2022
reviewed on hcom

3 out of 5 stars

Smallest bathroom ever- looked like we had a child size toilet bowl, low and small and if you were tall you would be able to reach the sink in front of you. Room should’ve had 2 queen beds but we had 2 double beds. When I called the front desk they told me I received that type of room due to 3rd party ordering and I’d I would’ve gone through the hotel website directly I would have been given a different t room at a different price!! Boy was I upset! Restaurant in the hotel was another story - we waited almost 3 hours for our food. Management there do not know what they are doing-don’t know how to manage
J

Julie

17 Aug 2022 - 18 Aug 2022
reviewed on hcom

4 out of 5 stars

Staff was great at this hotel. The three bed configuration we had was the best for a family of 5. Safe location.
C

CATHERINE

8 Apr 2022 - 10 Apr 2022
reviewed on hcom

5 out of 5 stars

I can’t count how many times we stayed at Genetti hotel for our family trips!! But always the same pleasure, the same feeling we come back to our second home .. always a smile is welcoming you and the warmth of this very special place makes you feeling so good. Very impressed by the continual adjustment the managers make to be updated but without forget this amazing ambiance from the past. HAPPY ANNIVERSARY GENETTI HOTEL !! 100 years … nowadays who can claim a such success Thanks so much for keeping distinctive.with a real soul Wish you 100 more years of success
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