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Embassy Suites by Hilton Portland Washington Square

3 1/2 star hotel
8.8/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (43)

generated by AI based on family reviews

Overview

Embassy Suites by Hilton Portland Washington Square is a popular choice for families, offering spacious rooms with separate living areas and a great breakfast. Kids enjoy the pool, and the convenient location near Washington Square mall is a major plus for families. The hotel also offers a complimentary evening reception.

Guest highlights

The spacious rooms with separate living areas.
The excellent breakfast, including made-to-order omelets.
The convenient location near Washington Square mall.
The complimentary evening reception and snacks.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Next to a golf course and in the business district, Embassy Suites by Hilton Portland Washington Square is in an area with good shopping. Portland Art Museum and Arlene Schnitzer Concert Hall are cultural highlights, and travelers looking to shop may want to visit Washington Square Mall and Cedar Hills Crossing. Ready for a night out? Consider McMenamins Crystal Ballroom and Roseland Theater. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: wifi (usd 2.95 per night), wired internet (surcharge)
Available in some public areas: wifi (usd 2.95 per night)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free cooked-to-order breakfast available 6:30 am–9:30 am on weekdays and 7:30 am–10:30 am on weekends
Free daily reception
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf clubs
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

18 holes of golf
24-hour fitness center
Designer stores
Indoor pool
Private winery tours
Public winery tours
Shopping mall
Spa tub
Winery release events

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Portland International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Portland Washington Square
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

43 reviews

Review data

5 star reviews

47%

4 star reviews

28%

3 star reviews

19%

2 star reviews

5%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Portland Washington Square

Showing 1 - 10 of 43 reviews

Latest reviews (43)

P

Phyllis

20 Sept 2024 - 21 Sept 2024
reviewed on hcom

5 out of 5 stars

Never had a bad experience with Embassy Suites. It's our go to place when we visit family or a halfway point when traveling. Highly recommend them. Everyone is great!
H

Heather R

20 Aug 2024 - 21 Aug 2024
reviewed on hcom

4 out of 5 stars

Staff were kind and courteous. We were on the top floor so i think it was a bit more difficult to cool down but stayed a pretty consistent 72 so not awful. One of the door knives was visibly damaged and coming loose from one of the interior doors and there was some evidence of mildew intrusion in the bath tub wall seams but it looked as though they were working too address it with new caulking. Rooms were so much bigger than i could have imagined. There was plenty of room for everyone to stretch out. Complimentary snack bar and breakfast were fresh and appetizing; great selection! The kids loved the pool and the adults loved the hot tub. Would gladly stay again
L

Louise

9 Aug 2024 - 17 Aug 2024
reviewed on hcom

4 out of 5 stars

We enjoyed our stay at the Embassy Suites. We like the extra space having a living area separate from the bedroom. Excellent made to order omelets in the morning make breakfast better than most hotels. Only complaint is that the housekeeping staff did not replenish the coffee and tea each day and we would have to request it from the front desk each evening. We stay at this hotel at least once a year and will continue to stay because of the convenient location to our family.
K

Kevin

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

3 out of 5 stars

Advertised as air conditioned, barley blowing Luke warm air In my room with 4 little kids. Also everything I expensive, 5 dollars for a soda
A

Andrea

3 Jul 2024 - 5 Jul 2024
reviewed on expedia

4 out of 5 stars

This is a beautiful looking building and it’s a great hub access to a lot of the area. We spent 2 nights there in a 2 bedroom suite with 2 adults and 2 kids. The cost was not cheap but also not the most expensive around. Pros: accessible to main areas around town, nice staff, beautiful building, available parking (it costs extra to park) Cons: elevator was down so it’s slow to get up and down, room had a lot of maintenance issues: it was really hot weather and one of the rooms AC was not working at all, the sink in the main room was clogged, faucets are extremely loud to turn on and 2 of them didn’t get hot water, the phone receiver didn’t work, 2 of the 3 room keys stopped working on the second day, doors don’t shut all the way and have to be pushed firmly to close. There are A LOT of rooms here, it’s a cool design to have all the floors open visibly but it is really loud during the breakfast and reception hours in the room when 100’s of people are down in the dining area. Overall it was decent but I don’t think I’ll stay there again. Too crowded, loud, and expensive for having so many functioning issues.
C

Carmen

28 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Great friendly staff and fun place for family fun!
R

Roel

24 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

Pleasantly surprised on our stay here at the Embassy Suite. The room needs a little bit of touch up but overall we enjoyed it. The breakfast buffet selection is amazing. Location is pretty good close to the mall and restaurants. Couple things I didn’t like is the wait time on the elevator and that you have to pay for parking. But overall, the family and I really enjoyed our stay and will definitely come back again.
R

Reynelyn

25 May 2024 - 27 May 2024
reviewed on expedia

3 out of 5 stars

The property is conveniently located next to Washington square mall and parking was $10 a night. However, property can use a lot of upgrades and deep cleaning. I had to ask front desk to have someone clean the bedroom vents as it was filled with dust and lint. Elevator was super slow and buttons weren’t working. Pool had too much chlorine. While in the pool, a lot of parents just left kids on their own. For a sold out weekend, they were short staff. Also, while having breakfast, one staff member filled up the almond milk with half and half. I told him it was misleading to do that but didn’t seem to care.
T

Tara

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

4 out of 5 stars

We LOVED our stay in every area that has to do with the property and company. The evening reception was fabtastic ajd the breakfast is way better than any other place we stay. Our complaint was with not knowing there were 4 little league baseball teams staying there. The kids were running laps and yelling across the atrium. They had a ballroom set up for them which never seemed to be used. Instead they were pretty much running a muck. One even poured soda on my daughters head from the third floor to the bottom where she was dishing up her snacks. I would have liked to see staff being more involved in getting the parents and coaches to stop drinking and managing their kids as it isnt their home where kids can just do whatever and not effect other people.
A

Andrew

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

We love staying at this property. It’s very family friendly and close to a large shopping center. We can walk to Target or the mall. We enjoy the breakfast and the nightly reception.
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