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Salina
30 Aug 2024 - 31 Aug 2024
reviewed on hcom
4 out of 5 stars
Cool place with lots of things to do. Great for families.
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FRANK
12 Jul 2024 - 19 Jul 2024
reviewed on hcom
3 out of 5 stars
This was our 3 rd stay at Surftides. The reason we have returned was the amazing view of the ocean and the balcony and the easy access to the beach. There was one employee that was very awesome Wendy. She went above and beyond to help us. The room was nice but had older furniture (chair the was peeling). There was no drawers for storage and the lighting was not good. No usb ports or enough to plug things in. The dvd player didn’t work right what we watched was in black and white. No clock but what was on the microwave which I had to set. The bed was hard and uncomfortable and they had plastic cover over the mattress which made so much noise, why it was on there? We were traveling with our grandkids. We were going to enjoy the indoor pool. But it looked like we didn’t get arm floaters for our granddaughter and goggles for our grandson. So my husband went to the lobby and was going to see if they had some and they were going to bill our room $44 dollars later. What? Just for the arm floats were $24.99 and that is the same price for a Fish and chips at the Mist restaurant there on the premises. Talked about not being very happy about that. And brought it up as check out the guys said can’t do anything about it. They have lost a patron.
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Holly
12 Jul 2024 - 13 Jul 2024
reviewed on expedia
3 out of 5 stars
First off, i love that it was directly on the beach. When we checked in, staff was helpful and friendly! However, thw rooms were just plain outdated, the rooms were so so, thw shower and shower head were just TINY and the water pressure sucked!!! Was disappointed that the room had no AC so we slept with the aliding door open all night just to get it a little cooler in the room. And dont get me started about the bed!!! SO UNCOMFORTABLE!!!!! The bed was
..as...hard...as...a....ROCK!!!!!!!
A little updating and it could be a very quaint place! But overall, thank you for the nice littlw getaway for my family!
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Brittany
2 Jun 2024 - 9 Jun 2024
reviewed on hcom
4 out of 5 stars
Room was decent, we stayed here a couple years ago and love the access to the beach and the balcony views are amazing!!! Pool was ice cold and kids could barely swim in it. Hot tub definitely needs a face lift and updated. Bummer that our kids couldn't enjoy the hot tub because no one under 18 is allowed which most places its ok as Long as adults are supervising but they said absolutely not !!! Sauna barely functional and no bucket for water door doesnt shut all the way and steam room was out of order as it was 3 years ago!! Fireplace wouldn't start first try but the staff came and fixed right away. But we never turned it on again we left the next day all day came back and our room smelled of propane and was like a steam room even though we hadnt used it so every time we left we had to keep the balcony door open just a little bit so room didnt stink after being gone all day. Staff is always great and always helpful. they are great just the place just needs some updating!!! And breakfast 😊😊
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Jeffrey
24 May 2024 - 27 May 2024
reviewed on orbitz
2 out of 5 stars
Staff seemed rude upon check in. Room was partially clean. Bugs and dirt filled the light fixtures and door didn't seal 100 percent. Weird pool rules, no children after 9 and no children in the hot tub. Not sure why this place has such high ratings, it is on par with a motel 6 at best.
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Tabitha
23 May 2024 - 25 May 2024
reviewed on hcom
5 out of 5 stars
We had a great time! The Surftides hotel was everything it said it would be and looked just like the pictures showed. The staff was very friendly and informative. The kids loved having the indoor pool to play in. The room was the perfect size, the view was amazing, and the beach access was really nice. Overall it checked all the boxes on our list and the price was great. We will definitely stay there again!
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Tarik
18 May 2024 - 19 May 2024
reviewed on expedia
5 out of 5 stars
Great family stay & super close to the beach!
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Breena
23 Mar 2024 - 25 Mar 2024
reviewed on expedia
5 out of 5 stars
We had a phenomenal room overlooking the ocean and saw enjoyed beautiful sunsets and the moon reflection on the waves…only downsize…room above us wa moving table and chairs a ton and heard every noise the children made…
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Peter
6 Apr 2024 - 7 Apr 2024
reviewed on hcom
5 out of 5 stars
A great weekend trip for our family - room was spacious, pool was a lot of fun, love the easy and direct access to the beach too! We’ll be back
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Melissa
16 Mar 2024 - 17 Mar 2024
reviewed on expedia
2 out of 5 stars
The courtyard view is a parking lot view. I thought it would be over the fire pit or something. The room was extremely dark (wall is painted a DARK green) with limited yellow lighting. There is no AC and the beds were extremely uncomfortable...like sleeping on a box. The hot tub is in a different room and no one under 18 is allowed in there. There is not much visible access to see the pool from the hot tub, which for a family oriented place, I thought this was weird. The Tennis court is basically a "court" with no net, ground cracked and weeds with one tetherball. I would not claim they have tennis courts. I did not go to the restaurant. As I was extremely disappointed with everything else, I did not want to pay the higher prices for the food and be disappointed in that too.