SpringHill Suites by Marriott Medford

The bad: Housekeeping leaves a lot to be desired. When we got there and we moved the ottoman that was garbage underneath it. the carpet didn't appear to be vacuumed at all. We asked for more towels and they brought them to us as we were eating or breakfast for us to carry them up to the room. That was kind of hard seeing how we had two small children with us. We asked for more conditioner than they replace the conditioner but didn't open it and we couldn't figure out how to open it so we just gave up. There were only two dresser drawers so that was inconvenient when you have a family of four. The swimming pool area was pretty much useless for us as there was way too much chlorine in the area with very little of ventilation. So it was causing all of our eyes to burn and my youngest who has asthma to start having issues. Even though we open the outside door it still didn't help. Therefore we only use the pool for about 30 minutes on our 4-day stay. Even that long. The good: The breakfast was great. A lot of options to choose from. The lady that was running it was super friendly and helpful. The breakfast area was clean and tidy as well as the dining area

All staff was very friendly. The room we stayed in was very spacious for a family of 5. Breakfast was pretty good as well.

Clean and comfortable rooms. Wonderful shower Staff are friendly and make you feel like family. I was accidentally assigned a handicapped room. Wish I had this last week when we were traveling with my 87yo mother.

The rooms were clean and comfortable. The staff was great. We left clothing in the room and called the next day and the hotel shipped it to us express mail with no charge! Our family will stay again for our next visit.

Great spa near swimming pool. Staff was friendly and accomdating to my requests. Very convenient if visiting family at the hospital.

I don’t like writing bad reviews, especially with such lovely staff. The issue is that the walls are paper thin. Sleep is number 1 for me, so I’m mainly writing this to remember not to book this one on my next road trip. If you sleep like the dead, you’ll be fine. It’s clean. Pool area is fun for kids and breakfast area is very nice.