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Embassy Suites Norman - Hotel & Conference Center

3 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1148 verified Hotels.com guest reviews)
See verified family reviews (24)

generated by AI based on family reviews

Overview

The Embassy Suites Norman is a great option for families, with many praising its cleanliness, friendly staff, and comfortable rooms. The large pool is a major plus for kids, and the delicious breakfast, including made-to-order omelets and pancakes, is a real highlight. While some guests experienced issues with parking and check-in, the overwhelmingly positive feedback points to a generally pleasant family experience.

Guest highlights

The large pool perfect for kids to burn off energy
The delicious breakfast with made-to-order omelets and pancakes
The exceptionally kind and helpful staff
The comfortable beds

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, a free shopping center shuttle, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in Norman, Embassy Suites Norman - Hotel & Conference Center is in the business district and near the airport. Sooner Theatre and Fred Jones Jr. Museum of Art are cultural highlights, and some of the area's activities can be experienced at Headington Family Tennis Center and Moore Golf and Athletic Club. Looking to enjoy an event or a game while in town? See what's happening at Gaylord Family - Oklahoma Memorial Stadium or Barry Switzer Center. Spend some time exploring the area's activities, including golfing and golf lessons.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Kitchenette
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: wifi (usd 4.95 per 24-hour period)
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–9:00 am
Free daily reception
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Embassy Suites Norman - Hotel & Conference Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

24 reviews

Review data

5 star reviews

67%

4 star reviews

8%

3 star reviews

4%

2 star reviews

21%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Embassy Suites Norman - Hotel & Conference Center

Showing 1 - 10 of 24 reviews

Latest reviews (24)

A

Alyssa

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Cute space. Friendly faces. Perfect for our family.
R

Richard

4 Jul 2024 - 7 Jul 2024
reviewed on hcom

3 out of 5 stars

Told parking was complimentary then charged for it a few days later after checkout. Called about it and lady was very rude about it. Telling us all of their hotel sites all over the United States charge for parking. We called other family members that was staying there and found out they wasn’t changed and called hotel back same lady answered i told her about it. in a very hateful tone said she is removing the charges and hung up on me.
L

Lauren

30 Jun 2024 - 1 Jul 2024
reviewed on hcom

5 out of 5 stars

We stopped in late night just to sleep on the way to another Destination. We absolutely loved everything about this hotel. So much so that we booked another stay for our trip home. The entire hotel was clean, every employee we encountered was so kind. The pool was huge and perfect for the kids to get some energy out. Breakfast was delicious and fresh- the made to order omelets and pancakes were a big hit with my crew.
A

Adam

1 Apr 2024 - 2 Apr 2024
reviewed on hcom

5 out of 5 stars

Was very clean and the staff was very polite and helpful. When we first checked in the key card maker wasn't working so the manager personally escorted me and my family to our room, and had someone bring us the key when it was ready. The lounge area was amazing my son loved the fountain by the elevators. The room was very clean, and had probably the most comfortable bed I've ever slept in at a hotel. Will definitely stay here again on my next trip to Oklahoma.
C

Clifford

18 Feb 2024 - 19 Feb 2024
reviewed on hcom

2 out of 5 stars

As we were checking in I saw a sign that said the pool was closed due to emergency maintenance. We booked this room looking forward to spending some time with our grandchildren playing in the pool. There was no heads up about this before we arrived and no time to cancel and book somewhere else. The room is very dated with some repairs needed on the furniture and in the bathroom. The morning we were scheduled to leave at about 7:30 AM I went out to our car to get something and a guy with a dog went out just before me. I did not know you took dogs. This dog took a big dump on the sidewalk not 15 feet from the front door and then walked in it and tracked it down the sidewalk. I told the front desk when I came back in but when we left at about 9:30 AM the dog poop was still out there. This is not a cheap hotel and I expected better. We will not be staying there in the future.
D

Dennis

27 Jan 2024 - 28 Jan 2024
reviewed on hcom

5 out of 5 stars

Over all very good will recommend to family and friends
K

Keith

13 Jan 2024 - 14 Jan 2024
reviewed on expedia

2 out of 5 stars

We had a terrible time checking in. They gave our room to somebody else. When we were checking in, they said we had already checked in and we had not. Not sure why oe how that happened. They gave us another room but it was not the room we had booked. We had booked a room with 2 queen beds and they tried to give us one with 1 king. After we had a room, key would not work and had to go back to front desk to get working keys. The man helping us was rude with my wife. I was not there, but he told her to step aside when key would not work and instead of helping her immediately after waiting in line to get helped. All of this happened with 3 kids waiting to get into room. We felt like he was a little rude and was not interestsd in making things right with us, and just wanted to get to other people instead of making things right with us
N

Nathan

26 Dec 2023 - 28 Dec 2023
reviewed on expedia

5 out of 5 stars

I always enjoy staying at Embassy Suites, but I especially enjoyed this stay! The staff were super friendly and helpful, the room was immaculate, the breakfast was fantastic. We enjoyed the evening reception with helpful staff, the kids enjoyed the pool, and, being the holiday season, we loved the decorations. Will definitely stay at this property again.
R

Rich

25 Nov 2023 - 26 Nov 2023
reviewed on travelocity

5 out of 5 stars

Everything was excellent from the front desk people to the pool, clean room, clean dining area. Restaurant staff and food was great as well. The kids want to stay there again next time we are in Norman
H

Hailey

28 Oct 2023 - 29 Oct 2023
reviewed on travelocity

5 out of 5 stars

Great place for families
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