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Hilton Garden Inn Cleveland/Twinsburg

3 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(664 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hilton Garden Inn Cleveland/Twinsburg receives positive feedback for its comfortable beds, delicious and accommodating breakfast, friendly and helpful staff, and spacious rooms. Families appreciate the ease of booking and check-in. While some guests mention issues with noise and facilities, the overall experience is largely positive.

Guest highlights

The comfortable beds
The delicious breakfast and friendly service
The friendly and helpful staff
Spacious rooms

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and a business center.

Nearby attractions

Hilton Garden Inn Cleveland/Twinsburg is located in Twinsburg. Windmill Golf Center and ZipCity are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit First and Main Hudson and Aurora Farms Premium Outlets. Looking to enjoy an event or a game while in town? See what's happening at MGM Northfield Park or Thistledown Racetrack. Spend some time exploring the area's activities, including golfing and skiing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 7:00 am–9:00 am on weekdays and 8:00 am–10:00 am on weekends: usd 10.95 for adults and usd 5.95 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping
Spa tub

Outdoor

Garden

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Cleveland Hopkins International Airport
34 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Cleveland/Twinsburg
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

40%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Cleveland/Twinsburg

Latest reviews (5)

K

Kate

7 Apr 2024 - 9 Apr 2024
reviewed on expedia

5 out of 5 stars

My family and I had an amazing stay here. Everyone was super friendly and helpful. The beds were very comfortable to sleep in. Our breakfast was included during our stay and it was delicious and the service, again was friendly and accommodating with our little ones. Definitely would stay here again! :)
Z

Zachary

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

5 out of 5 stars

I needed to stay in Twinsburg to meet family members and this was the hotel that was recommended. It was easy to find in the Hotels.com app and booking was a snap. There were no issues with checking in early and the room was clean and just what I expected.
T

Timothy

3 Feb 2023 - 5 Feb 2023
reviewed on expedia

3 out of 5 stars

Man checking us in was poor. Failed to give information given to family member checked in to a different room by a different staff member. Elevator was slow. Poor sound proofing between rooms. No free breakfast.
S

Shonda

Invalid Date - 1 Jan 2023
reviewed on travelocity

3 out of 5 stars

I booked this hotel because the listing stated there were two restaurants with bars. That is not true. There is no restaurant just a snack shack. The hot tub had brown stuff in it and we had to leave the pool because a child puked. It was New Years Eve. The room next to us partied until 2 am and the walls were so thin it sounded as if they were in my room. It was such an uncomfortable stay. The lady at the front desk however was so kind!
C

Courtney

1 Jul 2022 - 2 Jul 2022
reviewed on travelocity

5 out of 5 stars

This was a beautiful hotel. The room was clean and quite spacious for our family of four. We were given our choice of floor. There was a wedding there and I asked for quiet so we were put on the 5th floor which was perfect! Plenty of parking and well lit. Very happy here.
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