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Comfort Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
8/10 Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (21)

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Located in Columbus, Comfort Suites is near the airport. Goodale Park and Chadwick Arboretum & Learning Gardens reflect the area's natural beauty and area attractions include Ohio State Fairgrounds and Santa Maria. COSI and Franklin Park Conservatory and Botanical Gardens are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
John Glenn Columbus International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

21 reviews

Review data

5 star reviews

29%

4 star reviews

10%

3 star reviews

14%

2 star reviews

19%

1 star reviews

29%

We have selected a sample of reviews which reflect what families have said about Comfort Suites

Showing 1 - 10 of 21 reviews

Latest reviews (21)

M

Melissa

18 Sept 2024 - 19 Sept 2024
reviewed on hcom

4 out of 5 stars

There was a pill laying on the bathroom floor when entering. Fortunately we didn't have small children who may have swallowed it. There was plates and garbage in trash can. The front desk gentleman came and changed trash can. The breakfast had a good selection. Would stay again.
B

Brian

17 Jun 2024 - 21 Jun 2024
reviewed on hcom

3 out of 5 stars

We decided to take a chance on this hotel because the price was so good, and overall, it was decent, but there were some big negatives. The location was decent, right off the interstate and easy to get in and out of. The room as sizable and the beds comfortable. Breakfast was decent and well stocked, however the breakfast area was a little small based on the number of people eating there. It was also very nice that there was free water offered in the fitness center. The one huge letdown was the pool. It was a heated indoor and the room it was in was in was very hot and humid. The water was merky and immediately after our kids climbed in, I started looking at the water and saw it was full of hair and dibris. I told them to get out and we didn't go near the pool after that.
A

Alexis

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

☆☆☆COCKROACHES☆☆☆ When we checked in, our room wasn't ready. So we had to be assigned a different room. There were several children and employees (assuming their parents) running around, in and out of empty rooms. I couldn't even push a cart down a hallway. Nothing in the room actually seemed clean. Some lights didn't even work. The fridge was dated & rusty. Every handle had some gross buildup around it. Mold in the bathroom ceilings. I killed an actual cockroach with my own shoe. This hotel is extremely overpriced for what you actually get. Do not waste your money.
R

Rebecca

19 Apr 2024 - 20 Apr 2024
reviewed on travelocity

5 out of 5 stars

Great staff, great breakfast, snacks, and pool. An overall great place. Would recommend for single or families.
K

Kayla

31 Mar 2024 - 2 Apr 2024
reviewed on travelocity

2 out of 5 stars

We had a window sill full of ants. Black mold on the ceiling in sleeping area and all over the bathroom ceiling. We were charged for two pets BUT we HAD ZERO pets. Breakfast eggs and sausage was horrible. MYO waffles were good and the pool was clean and perfect for kids. Would not book here again. Still havent been refunded the over charge and I brought it to the managers attention twice. cant post my video proof of ants and mold
D

Dellene

23 Mar 2024 - 24 Mar 2024
reviewed on travelocity

1 out of 5 stars

It was supposed to be a non smoking hotel. It smelled like smoke really bad along with marijuana. People across from us as also selling it from their hotel room all night. We got woken up around 1:00am and it didn’t stop until 5:00am. We kept calling the front desk and they said they would take care of it but they didn’t. They had two small children also running the hallways all night. I don’t recommend this place if your a non smoker/marijuana and like to get rest at night.
C

Cheryl

Invalid Date - Invalid Date
reviewed on travelocity

1 out of 5 stars

The UNcomortABLE Suites! This was one of my worst stays ever! To get into the lobby, you have to step over car plug ins that cover the sidewalk. Not great for ADA guests. Our entire floor smelled like smoke, despite their smoke free policy. You can smoke her, cigarettes.. weed… vape, etc. when I complained, they used some sort of febreeze like air freshener that made it worse. Not great for an asthmatic! I picked smoke-free for a reason. The room numbers were falling off the wall and replaced with paper signs. Large laundry cart filled with dirty laundry has been in the hall for 2 days. The housekeeper had her small child with, which was just plain sad! Keep driving…. This one should be a hard pass! Not what I paid for!!?
R

Richie

17 Feb 2024 - 18 Feb 2024
reviewed on hcom

3 out of 5 stars

Cheap, plenty of parking, staff was nice and helpful with check in making it super easy. Wish I was on a higher floor and they would put people of different floors for that matter. When I checked in it seemed everyone on the parking list was on the first floor besides 1 family. This 1 family was directly above my room and their kids starting bouncing, stomping in the floor and running up and down the halls at 8am. So much so I had to go up there to ask politely to settle down as I’m sure others were insanely annoyed as well. Free breakfast I wish went till 11am. Bed was comfortable but super springy. House keeping knocked on out door at 11:01am. Other than that was an alright stay.
R

Rebecca

Invalid Date - Invalid Date
reviewed on travelocity

2 out of 5 stars

No coffee the first day, second day no juice. Room was not very clean, screen on window torn, water spots on ceilings, loose tiles in bathroom, shower very slippery, no pillowcase on my pillow and I wiped dirt off sheets when we first arrived! Saturday lots of housekeeping children in halls on ALL floors! I nearly tripped on one!
P

Patrick

2 Sept 2023 - 4 Sept 2023
reviewed on travelocity

5 out of 5 stars

It was very clean and the bed was very comfortable and the breakfast was good and the bathroom was very clean the pool was nice my grandkids love it.
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