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Paul
19 Jul 2024 - 21 Jul 2024
reviewed on hcom
5 out of 5 stars
We stay here every year for a weekend golf outing. Place is great. Indoor and outdoor pools for the kids. Very clean and staff is great. Kayleigh at front desk is the best She got us in our rooms very quickly. She is an asset to the company
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Alison
24 Mar 2024 - 28 Mar 2024
reviewed on hcom
4 out of 5 stars
My college-age son and I stayed in a suite while visiting my parents at StoryPoint down the road, so it was great having a lot of extra room and privacy. One main room includes two king-sized beds, and the other main room includes a desk (where my son parked his laptop), living area with sofa and chairs, plenty of lamps, and a kitchenette (with microwave, mini-fridge, coffee maker), which was especially helpful one night when we warmed up take-out leftovers. The bathroom includes a shower plus a jet bath tub.
This Hilton is our go-to hotel every time we visit, and the location is excellent, with the mall directly across the street, and plenty of shopping and restaurants in the vicinity. My son got in a workout in the weight room.
There were a few issues with the room. A door knob for the bathroom came off, a train rack in the closet was loose on one corner, and the TV in the living room section did not get service, but the front desk was very responsive and repaired the doorknob while we were gone. We just used the TV in the bedroom section. It wasn't a huge deal, but the ice machine on our floor as well as the 2nd floor did not work.
Everything was very clean. Towels were changed, beds were made, and everything was tidied up every day. Sheets were not changed, which was unnecessary and much more environmental. This hotel is not super luxurious, but for family members wanting space and convenience location-wise, it's a comfortable, tasteful, and reliable choice.
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Lucy
26 Oct 2023 - 29 Oct 2023
reviewed on expedia
5 out of 5 stars
Family was in for a special birthday celebration. Daughter has 2 children under 5 yrs. A "Pack n play" was provided for baby with an adjoining room for the adults.The kids loved the pool, not to mention adults! The in-house restaurant is a local favorite with a nice bar, happy hour & restaurant with an eclectic menu which is well prepared & reasonably priced. The staff are all pleasant, responsive & welcoming. We had a lovely weekend visit.
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Elizabeth
5 May 2023 - 6 May 2023
reviewed on expedia
1 out of 5 stars
My family and I checked in at 1:30 am. We went to the room and the room had not been cleaned from the previous guest. They moved the room, staff went before to make sure it was clean. However, the bathroom still had dirty wash clothes in the shower, urine stains on the toilet, and hair in the sink. The $16 dollar breakfast was nothing more than a greasy continental breakfest.
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Jessica
10 Mar 2023 - 12 Mar 2023
reviewed on hcom
4 out of 5 stars
Beautiful Hotel, the double room felt a little small for 2 adults and a toddler, but the food was great and hotel and staff were very nice.
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Ashawnte
18 Feb 2023 - 19 Feb 2023
reviewed on hcom
5 out of 5 stars
Everytime I come here the experience is always memorable the staff takes care of you and the food and drinks are amazing. My family and I come here several times a year
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Andrea
24 Nov 2022 - 26 Nov 2022
reviewed on travelocity
4 out of 5 stars
I always stay here when I come to the area to visit family because they accept dogs and the rooms are clean.