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Tru by Hilton Rocky Mount

2 1/2 star hotel
8.6/10 Excellent
(472 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Tru by Hilton Rocky Mount offers a comfortable and convenient stay for families, with many guests praising the welcoming and accommodating staff. The hotel's breakfast is a particular highlight, with options suitable for families and young children. While some reviews mention cleanliness inconsistencies, many guests report a positive experience, with clean rooms and comfortable beds. Families appreciate the quick and easy check-in process, making it a convenient option for overnight stays or visits to nearby family members.

Guest highlights

Breakfast was a hit with families, and the staff were very accommodating to young children.
The comfortable beds ensured a good night's sleep.
Quick and easy check-in process.

About the hotel

A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.

Nearby attractions

Tru by Hilton Rocky Mount is located in Rocky Mount. Stonewall Manor and Rocky Mount Fire Museum are local landmarks, and some of the area's attractions include Rocky Mount Children's Museum and Science Center and Rocky Mount Event Center.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Full breakfast available for a fee daily 6:00 am–10:00 am

Guest services

24-hour front desk
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Conveniences

Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Raleigh-Durham International Airport
86 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru by Hilton Rocky Mount
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

0%

3 star reviews

29%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Rocky Mount

Latest reviews (7)

M

Melinda

3 Nov 2023 - 5 Nov 2023
reviewed on orbitz

1 out of 5 stars

We stayed there due to proximity of family members only to use the room to get some sleep and we were unable to due to kids running up and down the hallways all night and people partying late outside our window. No one controlled them and we didn't get any sleep. We will not be staying there again and we stay in town there 2 to 3 times a year.
C

Caitlin

5 Jul 2023 - 6 Jul 2023
reviewed on hcom

5 out of 5 stars

Wonderful staff! Check in was quick and painless, breakfast staff were very accommodating and helped with two small kids, making sure I had water for formula and cleaning the high chair. Went and did that little extra and they cared that we enjoyed our stay, definitely staying at Tru again.
B

Bonnie

5 May 2023 - 6 May 2023
reviewed on hcom

5 out of 5 stars

Awesome overnight stay while on business trip. Allowed family to visit comfortably.
P

Paola

6 Apr 2023 - 7 Apr 2023
reviewed on hcom

3 out of 5 stars

I traveled with my family, husband and two kids. The room was very rundown. Dirty walls, the floors haven’t been cleaned properly. Beds old and outdated.
E

Ellen

23 Mar 2023 - 24 Mar 2023
reviewed on hcom

5 out of 5 stars

Room was clean, towels were clean, bedding was clean, and the service was phenomenal. Please take every review with a grain of salt, because myself and my family really enjoyed the stay. It was my halfway stop on our way to take my son to his AIT training at Ft. Lee after leaving Ft. Jackson. He has not had a good night sleep since before bootcamp and he said that the hotel was much needed and he enjoyed the breakfast vs his chowhall food. Lol Thank You for a good night's stay for myself and my son. He needed it.
K

Katurah

Invalid Date - 31 Dec 2022
reviewed on orbitz

3 out of 5 stars

The room was neat in appearance however, a more thorough cleaning needed to be done to the room. The floor had stains and crumbs present. So I’m not sure if it was swept/mopped properly. The nightstand and furniture needed to be dusted. I did like the modern minimalist room layout. Since our family was staying overnight I did not make a big deal about the cleaning since I bring my own wipes to wipe down certain things anyway. Being that our stay was during a holiday weekend they may have overlooked things that are normally in order due to having to turn the rooms quickly. Checkout is at 12 which is nice and the breakfast was decent. Unsure if I would stay again as the cleanliness the room is of the upmost importance for my stay.
L

Lance

13 Dec 2022 - 14 Dec 2022
reviewed on hcom

5 out of 5 stars

Amazing overnight stay to visit family in Ny. Entire property is spotless. Great sleep in the most comfortable bed and best breakfast in any roadside Hotel experience. Friendly staff
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