Best Western Plus Greensboro/Coliseum Area

Had to move from ground floor as curtains didnt close..bed bumps up against air condtioner [cramped space]. No towels in new room or any sundries. seemed clean but was only there to sleep visiting family at hospital.

The hotel was amazing and so was my stay! I would stay again in the future! I would recommend this hotel to family and friends!

No frills. Clean and comfortable for a one night stay with kids.

The property itself looked great upon entry, until we got to our room. The room was not vacuumed; there was left over bits of food on the floor from the previous tenants. We have a 10 month old crawler and we couldn't put him on the floor. We also booked this place because we wanted to swim; unfortunately, the pool was closed due to the misuse of previous users (what we were told by front desk). The shower was also dirty; someone elses hair was on the shower curtains. When checking in, the guy at the front desk did not provide any information as to the closure of the pool, when breakfast and check out was, nor were we offered additional towels since we were a family of 3. I have worked in hotel hospitality and for $140 for one night, I expected our stay to be relaxing after a long drive, with some family time at the pool. I suppose we could've switched rooms, but we didnt relize it was dirty until about 2100 when we were finally settling in after dinner and getting ready for bed. It was too late to pack everything and move, just to sleep, wake up, and then leave. I would like to add that breakfast was good and it wasn't busy at 0730. There is also a good selection of restaurants around the area to try out for dinner.

Checked in without any issues. The room we selected was exactly like the pictures. The heating/ac unit was not working in the room so had to ask the front desk for several blankets for the family. Only stayed for the night and got in late so maintenance wasn't available.

There was ants in the room...my kid left oreos (in the package) on the coffee table while we were out. When we came back it was infested with ants...this was on the 2nd floor.

I actually stayed at this hotel on Monday and Saturday of the same week due to travel to address a family situation. During my first stay, I was so distressed that I forgot to call and tell them I would arrive after midnight. When we arrived in our highly frazzled state at 3AM, Payton did a fantastic job of finding us a room for a few hours of sleep. His excellent customer service is why I booked the hotel again when I had to drive through later in the week. This is a very nice, clean hotel that is easy to access from the interstate.