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Aloft Charlotte Ballantyne

3 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Aloft Charlotte Ballantyne offers a comfortable and convenient stay for families. While some guests have noted a busy atmosphere in the lobby, many praise the hotel's friendly and responsive staff, clean rooms, and convenient location near restaurants and amenities. Families will appreciate the amenities such as a pool (although check availability) and the generally quiet rooms.

Guest highlights

The extremely friendly and responsive staff
The convenient location near restaurants and amenities
Clean and comfortable rooms

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.

Nearby attractions

Aloft Charlotte Ballantyne is located in Ballantyne, a neighborhood in Charlotte, and is in the suburbs. Carowinds Theme Park is a popular area attraction and if an activity is on the agenda, CSA OrthoCarolina Sportsplex and Quail Hollow Club are worth checking out. Looking to enjoy an event or a game? See what's going on at Carolina Courts Indian Trail or Bank of America Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: usd 5.00-13.00 per person

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Art gallery
Billiards/pool table
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Games
Renovated entire property - september 2019
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for Aloft Charlotte Ballantyne
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Aloft Charlotte Ballantyne

Latest reviews (7)

B

Beth

7 Jun 2024 - 9 Jun 2024
reviewed on expedia

3 out of 5 stars

Way too many kids. Lobby was a mess and noisy. No quiet place except for room. Didn’t even want to go to bar for a drink. Was loaded with kids around bar.
C

Christy

4 May 2024 - 5 May 2024
reviewed on orbitz

5 out of 5 stars

My husband and I came into town for a family event this weekend and we brought our two dogs with us. Topaz was working the front desk and she was extremely friendly and helpful. I loved that she asked for our preference in regards to what floor we were going to be on since we had our dogs with us, and then she gave us the room closest to the door that leads to the dog park. She made us feel very comfortable and addressed all our needs. Later in the night, we stopped in at the bar and had excellent service from Zaine. Enjoyed our one night stay here and we will definitely be back
L

Larissa

27 Jan 2024 - 28 Jan 2024
reviewed on hcom

5 out of 5 stars

We have stayed here multiple times over the years and have had consistently good stays. We had an issue with the TV not working on this visit, but it was promptly resolved. Everything is comfortable and clean, and we love the amenities — pool, gym, and games. The EV charging was very convenient too. The staff is friendly and helpful and very patient with a lot of kids running around, including mine!
I

IRIS

7 Aug 2023 - 12 Aug 2023
reviewed on hcom

5 out of 5 stars

This stay was probably one of my mom’s last vacations out to Charlotte to visit her grandkids. I am so grateful for the hotel staff and their immense kindness towards her despite her Parkinson’s and tendency to be a little cranky.
R

Rose

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

The front staff were amazing and cheerful. The room itself was clean and just like the photos. I was worried a bit as downstairs in the lobby area was loud due to some people having children running around the pool tables and yelling a bit so I avoided going to the hotel bar. The staff member promised it would be quiet in my room and they did not lie. It was quiet and i couldnt hear others. The front of the property is well lit and there was ample parking spaces. There were a number of resturaunts also in close proximity (1/2 a mile maybe) and a gas station for other small needed items if one wanted. Overall i would definitely stay here again.
L

Linda

27 Mar 2018 - 30 Mar 2018
reviewed on expedia

5 out of 5 stars

This place never disappoints! Always clean and the friendliest staff in the world! If you pass a housecleaning crew they will greet you like family. Pretty sure there is happy herbs in the water! Great vibe, green hotel and if you opt out of room cleaning you get a $5 voucher toward food. LOVE THIS PLACE!!!
A

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

4 out of 5 stars

Excellent room. Quiet and clean with good air-conditioning during Charlotte’s high heat. Room and bathroom are small but very well organized. Low water pressure and loose toilet seat were minor issues that were resolved. Pool was closed. The hotel staff is extremely friendly and responsive. Location in Ballentyne is very convenient to numerous restaurants, grocery and drug stores. Terrific for a solo business traveler or for a family willing to take more than one room.
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