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AC Hotel Charlotte Ballantyne

3 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(239 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The AC Hotel Charlotte Ballantyne offers a convenient location near shops and restaurants, making it a practical choice for families. While some guests have noted occasional noise in the lobby, many praise the hotel's overall quality, amenities, and excellent staff. The hotel's proximity to local attractions and dining options makes it a good base for exploring the area. Note that housekeeping is every other day.

Guest highlights

The hotel's proximity to shops and restaurants.
The excellent and helpful staff.

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.

Nearby attractions

Located in Charlotte, AC Hotel Charlotte Ballantyne is in the business district. Travelers who have shopping on the agenda can visit Carolina Place and Phillips Place, while those looking for another kind of activity may want to check out Quail Hollow Club. Don't miss out on a visit to Carowinds Theme Park.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Mini-fridge

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 6:30 am–9:00 am: usd 16.95 for adults and usd 12.95 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Braille signage
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Phone accessibility kit
Portable shower seat
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center

Things to do

24-hour fitness center

Outdoor

Outdoor furniture

Conveniences

Ballroom
Elevator
Grocery/convenience store

More

Communal living room
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for AC Hotel Charlotte Ballantyne
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about AC Hotel Charlotte Ballantyne

Latest reviews (4)

A

Artina

16 Feb 2024 - 18 Feb 2024
reviewed on expedia

4 out of 5 stars

This was a great stay...we visit our daughter who lives/works in Charlotte and like the AC for proximity to her home. It would be helpful to manage the lobby activity near front desk. Those drinking and lingering into the front desk area, LOUD and OBNOXIOUS can be much (typically Parents of athletic kids staying and over indulging every night). AC Hotel is the best and prime spot for a quality and premium stay. Note: they do NOT perform nightly housekeeping, it is only every other day. Great hotel!!! Great staff! Great amenities and surrounding retail & restaurants. BlackFinn & Egg Spectation...YUMM!
A

Adewale

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

I booked a room for my wife to get away and have some child free quiet time to relax. I used some of my OneKey rewards and paid for the balance but this hotel and its staff absolutely defeated the point by creating an experience where she had to deal with inaccurate charges upon checkout. Then she was told the manager wouldn’t be in until the late afternoon and nothing could be done until then and required us to return to the hotel to deal with it. As a Bonvoy Gold Elite member, this is an extremely disappointing situation to have to deal with.
P

Phillipi

2 Sept 2023 - 3 Sept 2023
reviewed on hcom

5 out of 5 stars

My family loved the area, the shops and restaurants are in walking distance
A

Artina

8 Apr 2023 - 9 Apr 2023
reviewed on travelocity

5 out of 5 stars

Hameed at thr front desk was/is amazing!!...provided restaurants sheet, made check in simple & highly customer oriented. Made our visit w/ our family member worth the trip even more. AC is awesome
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