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SureStay Hotel by Best Western Shallotte

2 1/2 star hotel
Kids stay free
8.4/10 Very Good
(586 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

SureStay Hotel by Best Western Shallotte offers a comfortable and clean stay for families. Families appreciate the convenient location, close to restaurants and a short drive from the beach. The hotel is praised for its friendly and helpful staff and the sufficient size of the rooms for families. While the pool may be small and get busy, the overall experience is positive, with many guests highlighting their excellent experience and sleep quality.

Guest highlights

The friendly and helpful staff, particularly the kindness of the front desk staff.
The convenient location, close to restaurants and a short drive to the beach.
The cleanliness and comfort of the rooms, resulting in excellent sleep quality.
The generally quiet atmosphere on some floors.

About the hotel

An outdoor pool, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.

Nearby attractions

SureStay Hotel by Best Western Shallotte is located in Shallotte. Holden Beach and Ocean Isle Beach reflect the area's natural beauty and area attractions include Museum of Coastal Carolina and Ingram Planetarium.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7 am–10 am on weekends
Room service available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Myrtle Beach International Airport
56 km from this hotel
Wilmington International Airport
58 km from this hotel
map

Reviews that mention...

Family Reviews

for SureStay Hotel by Best Western Shallotte
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

11%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SureStay Hotel by Best Western Shallotte

Latest reviews (9)

N

Nick

21 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

Traveled with my spouse and two children. The two queen room was sufficient for our needs for four days. Location was ideal for traveling any direction. Front desk staff was very friendly and helpful
S

Steven W

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

It was a clean and comfortable hotel. The staff were really nice and helpful. The walls are thin, could hear the family next door and breakfast was disappointing. When i went down to eat there were waffles and cereal which is better than some places. A quick search and i found a local diner so all was good. would stay here again
W

Wayne

3 May 2024 - 5 May 2024
reviewed on travelocity

5 out of 5 stars

Everything was great close to a lot of restaurants. It was only a short drive to the beach. The room was clean and the bed was frsh and clean. I slept like a baby. Would recommend this hotel to my friends going to the beach.
L

Lora

10 Jun 2023 - 13 Jun 2023
reviewed on travelocity

5 out of 5 stars

Such a great atmosphere at that hotel. The older lady at the front desk was so kind. I stayed 3 nights and don't remember if I saw her every day but she happily made popcorn and fresh lemonade every afternoon that she was on staff. I enjoyed seeing the carnival type standing popcorn machine and it made the front part of the hotel smell yummy. I stayed on the 3rd floor and it had it's own smell but it was nice, I liked it. The floor was very quiet, maybe that means they put people with pets and little children on other floors. On the morning I checked out, I went to speak to the clerk at the front desk. I told the clerk that my stay there might have been the best stay I've had in more than 20 years, if not the best stay ever.
H

Harold

29 Jul 2022 - 30 Jul 2022
reviewed on hcom

5 out of 5 stars

It was a nice clean hotel even though we cleaned it up again. The walls were a little bit thin which I understand you can't do anything about that. The pool was a little bit small and there was a family that had a bunch of kids and they the pool packed morning and evening, I also understand that you can not make changes. But as a whole we were satisfied. Gave it 4.5 out 5.
J

Jennifer

13 Jul 2022 - 15 Jul 2022
reviewed on hcom

5 out of 5 stars

My kids & I really enjoyed our stay this week which was safe, quiet, well lit outside, clean and friendly with the entire team at this hotel. They loved having the pool to themselves each time and enjoyed the breakfast selections in the morning. We hope to return again for another visit to this beautiful beach area!
R

Robert

6 May 2022 - 8 May 2022
reviewed on hcom

5 out of 5 stars

Was good had to cut my stay short because of a family emergency
A

22 Jul 2022 - 23 Jul 2022
reviewed on hcom

3 out of 5 stars

We booked a 2 queen room as we were traveling. After traveling most of the day we were ready to get to the room and fall asleep. About 10-15 minutes from the hotel, they called us to let us know that while we were booking the room, they gave our booked room to another traveler. They offered us a 1 bed room which was their only option. We made it work for our family, but it was far from ideal.
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