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The Gould Hotel

3 1/2 star hotel
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Gould Hotel offers a blend of historic charm and modern updates. While some guests have noted that the breakfast could be improved, many praise the clean, comfortable rooms, friendly staff, and convenient location. Families appreciate the hotel's proximity to local restaurants and attractions, making it a suitable base for exploring the area. The hotel's comfortable rooms and welcoming atmosphere make for a pleasant stay.

Guest highlights

The clean and comfortable rooms
The friendly and welcoming staff
The convenient location near local restaurants and attractions
The overall pleasant atmosphere

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.

Nearby attractions

The Gould Hotel is located in Seneca Falls. The area's natural beauty can be seen at Women's Rights National Historical Park and Seneca Meadows Wetlands Preserve, while National Women's Hall of Fame and Seneca Museum of Waterways and Industry are cultural highlights.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Syracuse Hancock International Airport
60 km from this hotel
Greater Rochester International Airport
75 km from this hotel
map

Reviews that mention...

Family Reviews

for The Gould Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

0%

3 star reviews

22%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Gould Hotel

Latest reviews (9)

J

Joan Hartman

5 Aug 2024 - 7 Aug 2024
reviewed on hcom

3 out of 5 stars

Hotel is old but rooms and baths renovated, clean, comfortable. “Breakfast,” on the other hand, awful. No yogurt, sugary kids cereals only. Plastic wrapped plain bagels the only bread. No decaf coffee in breakfast area. Kureg in room didn’t work. Manager “sorry” but offered no adjustment to bill.
M

Matthew

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Clean, simple room in a convenient location for a very reasonable price. Normally stay in Auburn when coming to visit family and tried The Gould just as a change of pace. Significantly better hotel option than anything in Auburn in my opinion. Will definitely stay here again. Highly recommended.
M

Melissa

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

Had a wonderful stay. The tv needs updated but understandable. The room was beautifully remodeled. Felt comfortable. Manager was wonderful and understanding when some of our family had to leave for their sick child.
B

Brian

27 Jan 2024 - 28 Jan 2024
reviewed on hcom

5 out of 5 stars

Always an enjoyable stay at the Gould. I stay here when seeing shows at Del Lago, as it is more affordable and has several family owned restaurants in the neighborhood. There is a nice walking trail down the road, a canal and rich history to explore.
W

Wendy

2 Dec 2023 - 3 Dec 2023
reviewed on expedia

5 out of 5 stars

We came from Virginia for our daughter to tour and stay over night at Wells College . The Gould was easy to book , check in was smooth and very informative. The room was everything we expected and for a historical building very modern and nicely decorated. The rooms and hotel in itself was very clean thank you housekeeping!!!! The food and service and the dining room was fantastic and the atmosphere was amazing! Everyone was very kind, welcoming and had great hospitality. If our child chooses Wells we are sure to return!!! We highly recommend for a weekend getaway in a small beautiful town!
k

kelly

27 Oct 2023 - 29 Oct 2023
reviewed on expedia

5 out of 5 stars

This was a wonderful and fun place for the family to stay while visiting our daughter in college. It is beautifully updated, easy to get to and the beds were really comfortable!
C

Chelsea

12 Aug 2023 - 13 Aug 2023
reviewed on orbitz

5 out of 5 stars

The Gould was perfect for our getaway. We went hiking earlier in the day , checked in and was greeted by the nicest gentleman. They had a live band in the restaurant bar area! Our room was a King size room absolutely beautiful, clean , and romantic for a night without the kids !
M

Michel

Invalid Date - 28 Nov 2022
reviewed on orbitz

5 out of 5 stars

We have stayed at this hotel several times while visiting my family. The property is located close to several places to eat, and points of interest. The rooms are very clean, and have a very great vibe. The best thing about the hotel was the staff. We met the GM Anthony, who was very professional, and took pride in his job. The other staff were also awesome. Liz at the hotel bar, was so friendly and welcoming every time we saw her. We will definitely be back.
A

6 Apr 2024 - 7 Apr 2024
reviewed on hcom

3 out of 5 stars

Clean, modern room. Friendly front desk. Mattress hard as a rock, making sleeping difficult. Near-open-concept shower in a heater-less bathroom made for a cold experience and a flooded floor. Breakfast was a sorry affair, plastic wrapped bagels and kid's cereal packages, 3 apples, the worst coffee I've had in my life, tea, milk.
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