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Best Western Saranac Lake

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1007 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with an indoor pool, this smoke-free hotel has a business center and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.

Nearby attractions

Located in Saranac Lake, Best Western Saranac Lake is near theme parks and on a lake. The area's natural beauty can be seen at Lake Flower and Mirror Lake, while Saranac Laboratory Museum and Lake Placid Center for the Arts are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Olympic Center. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and ice skating.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 0.01 per stay)
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage
Snow sports gear

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Indoor pool

Outdoor

Bbq grill(s)
Garden
Picnic area
Pool sun loungers
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe

More

Renovated entire property - october 2016
Smoke-free property

Nearest Airport

Airplane
Burlington International Airport
79 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Saranac Lake
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

0%

2 star reviews

20%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Best Western Saranac Lake

Latest reviews (5)

J

Jennifer

11 Aug 2023 - 12 Aug 2023
reviewed on travelocity

1 out of 5 stars

We are a family of five with children aged 8 to 14. As we moved in to our room, we were confronted with the pungent smell of marijuana in the hallway and/or from a nearby room. What we find most disappointing was that sometime during the night, a hotel guest had vomited both outside our room and in the stairwell adjacent to our room. When we reported this to the front desk, we were underwhelmed by the response, “There’s a sports team staying in the hotel.” There were minimal attempts to clean the offending areas. We paid a lot of money for a one night stay and found our experience unsatisfactory. We will likely not consider Best Western for future hotel stays and we will be sharing our poor experience with Best Western, as well as our our friends and family.
J

Jennifer

16 Jun 2023 - 18 Jun 2023
reviewed on travelocity

5 out of 5 stars

It was very convenient for meeting up with family that was camping on the lake. It was also nice and close to Lake Placid for more shopping and fun!
C

Charles

10 Mar 2023 - 12 Mar 2023
reviewed on travelocity

5 out of 5 stars

Highly recommend. Will stay here on future visits to see family in Saranac Lake. Great off street parking, Clean/safe facility.
N

Nancy

Invalid Date - 30 Dec 2022
reviewed on travelocity

2 out of 5 stars

The room was small, and had 2 double beds instead of 2 queens like some other similar hotels. Overall hotel appeared rather run down. Indoor pool was pretty cold (even though the room it was in was warm), so uninviting for apres ski except for the kids. Breakfast options were limited, pancake maker didn't work. A local water main break on day 2 caused some headaches which were beyond their control, and hotel staff and management worked hard to keep guests comfortable, so I applaud that. Overall felt like it was not good value for the money spent.
A

3 May 2024 - 5 May 2024
reviewed on hcom

5 out of 5 stars

Stayed 2 nights, room was clean, continental breakfast was simple but good, location is convenient to everything in town, my kids loved the pool but it was definitely full of chemicals as to be expected. Overall everything was as I expected it to be.
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