School 31 Lofts at Colors Studios

This place is in the perfect location. I used to live in the neighborhood, so it's nice to have a home base close to all my old haunts. The area is safe and quiet. The property was clean and my loft was really nice. I only had a couple small issues. First, I'd prefer a key to a combination pad. It just feels a little less secure not knowing who all might have the code or having to worry about batteries in the lock. My other issue is the $200 deposit and having to send a copy of my ID and anyone else who might be visiting me at the property before check-in. I understand the reasons for both, but this should be mentioned at booking and not 24 hours before check-in. If I'd been traveling on a tighter budget, the unexpected expense could have been a real issue. I also felt weird having friends pick me up or meet me at the property, because I hadn't submitted all their ID's (not knowing who I'd be with at what times) and didn't want to lose my deposit for having a friend walk me to my door after dinner or come upstairs with me if I needed to quickly grab something from my room. The no guests without ID on file policy felt really awkward and I was afraid I was going to get in trouble for something. Finally, as other reviews have mentioned, the walls are paper thin and I was woken up the last morning by rowdy children in the hall. That said, it was overall a great experience and I always check this property first when I'm traveling back to Rochester and book when space is available.

Our favorite place to stay!! I can’t say enough positive things about the lofts and location. My kids love it.

What a fun and funky place. We were travelling to Rochester with our teenage daughter for college visits. She appreciated having her own loft space. We all loved the arts-focused neighborhood and being able to walk to an excellent coffee shop and restaurants. We also enjoyed having a family movie night with snacks delivered to our room. Having free and convenient parking a plus.

Tried changing by dates due to a family emergency, was not helped at all with changing dates and was not responded to.

Disappointed. Room was dirty. Dropped my earring under bathroom sink and the filth that my earring was on was disgusting. Ceiling fan was dirty and the lighting was full of dust. Wasn’t even 11 am or check out time and the housekeeper was asking when we were leaving? When it’s 11 am not before that. I received email about policies and was impressed. We were planning on having some family over for cake. Nothing loud. No party. I contacted the property and was told to call to give more info about my guests. And I did. I was impressed with that. Only to realize that our next door neighbors were having a loud party with music and a lot of people and it went on until almost midnight. We weren’t sleeping so didn’t call to complain but I guess some guests have different policies.