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Courtyard by Marriott New York Manhattan/Upper East Side

3 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1089 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The Courtyard by Marriott New York Manhattan/Upper East Side offers a convenient base for families visiting relatives in the area. While rooms may be smaller, guests appreciate the hotel's clean environment, friendly staff, and easy access to the subway. The surrounding neighbourhood is quiet, safe, and offers access to good restaurants.

Guest highlights

The friendly and helpful staff who go above and beyond to make guests feel welcome.
The convenient location, close to family and easy access to the subway.
The quiet and safe neighbourhood with nearby restaurants.

About the hotel

A fitness center, a snack bar/deli, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Near a metro station, Courtyard by Marriott New York Manhattan/Upper East Side is in Manhattan, a neighborhood in New York with great shopping. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Bryant Park. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
La Guardia Airport
6 km from this hotel
John F. Kennedy International Airport
21 km from this hotel
Newark Liberty International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott New York Manhattan/Upper East Side
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

44%

4 star reviews

38%

3 star reviews

6%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott New York Manhattan/Upper East Side

Showing 1 - 10 of 16 reviews

Latest reviews (16)

J

Joyce

3 Jul 2024 - 5 Jul 2024
reviewed on hcom

4 out of 5 stars

This hotel is always nice and it’s convenient to where my daughter and her family live. I wish they supplied a shower cap and some body lotion. I miss the amenities!
D

Divya

25 May 2024 - 28 May 2024
reviewed on expedia

4 out of 5 stars

Nice neighborhood. It was Quiet, safe, and near great food and family who live in NYC.
J

Jessica

26 May 2024 - 27 May 2024
reviewed on expedia

3 out of 5 stars

The hotel looks nice and staff is amazing. My toilet was dirty, balcony doesn’t lock(I have a 9 year old with me), the sofa and chair are not that clean, and it took about 15-20 minutes to get checked in but they let my child pick out snack free of charge for the wait which was super nice of them.
C

Crystal

25 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

We spent the week of Christmas here. The staff were friendly, the hotel was clean and we could get to the subway easily. The rooms are a little small for a family of 4, but we were out all day and we were only there at the nights for a place to sleep, so it worked.
e

eileen

21 Nov 2023 - 25 Nov 2023
reviewed on expedia

4 out of 5 stars

Convenient to family on the Upper East side. Housekeeping service
L

Lauren

4 Oct 2023 - 5 Oct 2023
reviewed on orbitz

5 out of 5 stars

Willie who helped us check in made our experience 10x better. My family had a long and rough day and he knew how to out a smile on our face. His respect and professionalism was exceptional!!
D

Daniel Lewis

22 Aug 2023 - 24 Aug 2023
reviewed on orbitz

5 out of 5 stars

It is very close to the family member I was visiting….I will be back!
C

Caroline

18 Jul 2023 - 24 Jul 2023
reviewed on orbitz

5 out of 5 stars

This hotel is well priced (for NYC) and very close to my family. Great transit options nearby. Otherwise the location is kind of out of the way. If I didn’t have family nearby, I’d go elsewhere. That said, the hotel is also quite nice—nothing fancy—and the room was fairly large for NYC. Doesn’t have updated plugins for USB in room and doesn’t have any food service onsite, but any of the delivery services will bring you anything you want at pretty much any time.
G

Greg

4 Jun 2023 - 5 Jun 2023
reviewed on orbitz

4 out of 5 stars

The hotel is relatively new and it's already showing it's age. Loose door handles and hinges in our 1BR suite. The pull out sofa was designed for two small children or one adult, definitely not 2 adults. The room was clean. The shower held 3 large pump bottles(shampoo, conditioner, body wash) The body wash was completely empty. It's a little inconvenient to call the desk for a replacement when you learn of this. I personally prefer the small "one time" use bottles of those types of care items. Hotel needs some competition in the UES as there are few hotel choices available. It's pricey here to get convenient access to the area.
P

PETER

5 May 2023 - 8 May 2023
reviewed on orbitz

5 out of 5 stars

Great location to visit family.
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