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Hilton Garden Inn Roslyn

3 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Roslyn is a great option for families, offering spacious queen rooms and a welcoming atmosphere. Guests consistently praise the cleanliness of the hotel and the friendliness of the staff. The hotel also features a pool with a jacuzzi, a plus for families. While some guests have noted minor issues with noise or room amenities, the overall experience is generally positive, with many highlighting the convenient location and excellent service.

Guest highlights

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Change of towels is available on request.

Nearby attractions

Located in Port Washington, Hilton Garden Inn Roslyn is next to a golf course and near a train station. Sagamore Hill National Historic Site is a notable landmark, and travelers looking to shop may want to visit Americana Manhasset Mall and Roosevelt Field Mall. Looking to enjoy an event or a game? See what's going on at Nassau Veterans Memorial Coliseum or Belmont Park.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

18 holes of golf
Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property

Nearest Airports

Airplane
La Guardia Airport
18 km from this hotel
John F. Kennedy International Airport
21 km from this hotel
Westchester County Airport
29 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Roslyn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

29%

3 star reviews

14%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Roslyn

Latest reviews (7)

L

Lisa

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

2 out of 5 stars

The hotel was nice and beds were comfortable and room was clean. Issue was noise and a lack of addressing the issue. We laid awake listening to a bridal party next door from 2-5:00 am. We called front desk around 2:45 am and they sent someone up, but the party did not stop. I called again and they said they would send someone again but nothing changed. Loud music, yelling and the smell of marijuana was beyond obnoxious. I finally opened my door and saw a party member who told me he would get them to quiet down and about an hour later it finally did. That was not something I wanted to do. I did not want to get into any confrontations. We did not sleep at all and were in town for a family party. It definitely put a damper on our family reunion. Very disappointed in the front desks response and curt answer the second time we called. Thought a Hilton would be better then this.
M

Morgan

21 Apr 2024 - 22 Apr 2024
reviewed on hcom

5 out of 5 stars

I stayed 1 night for a baby shower. Hotel was very clean, quiet and the queen room was larger than I expected. They have a Jacuzzi in the pool area which was nice. Pulling into the property, the flowers were unbelievably breathtaking. I highly recommend the hotel and would definitely go back. Lastly, the hotel is near some nice shopping.
A

Al

17 Sept 2023 - 18 Sept 2023
reviewed on hcom

5 out of 5 stars

Excellent and pleasant place to stay for families with friendly staff and totally updated hotel. 👍👍👍
V

Virginia E

4 Jul 2023 - 8 Jul 2023
reviewed on orbitz

3 out of 5 stars

WE reserved a room for 4 people. Why are there only 3 sets of towels, and each bed had only 3 pillows? Why does the bathroom not have enough towel racks? We and several other families were dropping off our kids to the USMerchant Marine Academy. Several families tried to have dinner at the hotel, and frankly, the restaurant was slammed, and couldn't handle groups of 4-6. There was only one waitress, and no manager helped her. Then she said were were required to charge the meal to our room. The 10 oz steak my son ordered MR was a thin sandwich strip that was MW. The hotel compped us the dinner when I complained the next day, during check out. Hilton is not meeting my family's standards.
A

30 Mar 2024 - 1 Apr 2024
reviewed on hcom

5 out of 5 stars

My experience was good. I took 5 of my family members there. All of our need was met. We have a toddler with us under 2 years old. I requested a crib and it was delivered to our room. The staff overall is friendly and nice. Special thanks to Alexandra our waitress. She is professional and friendly. We dine in for breakfast. The breakfast selection was good.
A

4 Feb 2023 - 5 Feb 2023
reviewed on hcom

4 out of 5 stars

I thought the hotel was beautiful, the rooms were clean and great! I thought the lobby was too cramped since it was also a shared space with the restaurant. There were parties staying at the hotel with a lot of unattended kids and it kind of hampered our breakfast experience.
A

28 Dec 2022 - 29 Dec 2022
reviewed on hcom

4 out of 5 stars

Nice place. Very clean. Great service. Well equipped room. Great location for where our family lives. Two fairly minor complaints. First, the view was horrible -- faced some industrial equipment and a roof top. Could barely see the sky. Second, the door to the bathroom is a large sliding door that doesn't actually close off the space (so some awkwardness with a slight breach of privacy).
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