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Capt. Thomson's Resort

3 star hotel
Connecting rooms
9.4/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Capt. Thomson's Resort is a great option for families looking for a relaxing holiday. The resort boasts amazing views of Alexandria Bay, and is conveniently located within walking distance of restaurants and shops. Many guests praise the cleanliness and modern furnishings of the rooms, and the resort also offers convenient parking. While some past guests have mentioned minor cleanliness issues, the overall consensus points to a pleasant and enjoyable stay.

Guest highlights

The beautiful views of Alexandria Bay from the balconies.
The convenient location, within walking distance of restaurants and shops.
The resort's convenient parking.

About the hotel

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area, and a seasonal outdoor pool. Housekeeping is available on request.

Nearby attractions

Capt. Thomson's Resort is located on the waterfront and in a walkable area with good shopping. Thousand Islands Bridge and 1000 Islands Tower are notable landmarks, and the area's natural beauty can be seen at Thousand Islands National Park and Heart Island. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Fence around the pool
Mini-fridge
Outdoor pool

Wifi

Available in all rooms: wifi (usd 10 per stay)
Available in some public areas: free wifi
In-room wifi has a 4-device limit

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Things to do

Fishing
Outdoor pool

Outdoor

Dock
Firepit
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas

Conveniences

Gift shop/newsstand
Vending machine

More

Designated smoking areas (fines apply)
Shared microwave
map

Reviews that mention...

Family Reviews

for Capt. Thomson's Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Capt. Thomson's Resort

Latest reviews (6)

M

Matthew

13 Oct 2023 - 15 Oct 2023
reviewed on expedia

5 out of 5 stars

Enjoyed staying here for a family wedding. Great view of Alex Bay, easy to get to and could walk to restaurants and shops. Apartment was well furnished and clean.
D

Dana

23 Jul 2023 - 25 Jul 2023
reviewed on orbitz

5 out of 5 stars

Capt. Thomsons Resort is our favorite family destination every summer. It’s easy to book rooms. This year, our rooms were ready earlier than ever! The balconies and views are delightful. The pool and surrounding area are awesome. Desk staff is courteous and helpful!
l

louis

13 May 2023 - 14 May 2023
reviewed on orbitz

5 out of 5 stars

The room was spotless and the color theme beautiful! Location w/balcony overlooking water was perfect! The next time we will stay on top floor as family above us had heavy footsteps .:(
A

Ashley

24 Aug 2022 - 26 Aug 2022
reviewed on hcom

4 out of 5 stars

Friendly office staff. They were able to accommodate us a little early, but not very clean. At first glance and smell, it seemed cleaned. As we started to unpack our stuff we noticed shredded paper and kids stickers on the side of the far bed. Hair all about the bathroom floor. Pulled back the covers and black specs all about and again, dinosaur sticks. Pulled the sheets back over and slept on top. Spilt beer down the dresser/entertainment center. Dried down the front, but still wet on the inside of the drawers. This motel is perfectly placed. You can walk and find food, drinks, dessert and shopping in just a few blocks. Hop on Uncle Sam’s boat your. It was great! This place just needs a good cleaning. A good vacuum both inside and out on the balcony and some touch up paint would go a long way.
R

Robert

6 Jul 2022 - 8 Jul 2022
reviewed on orbitz

5 out of 5 stars

My wife and I stayed on Cap't Thompson's Resort for a few days in early July, 2022. This is a great location, within walking distance of everything in Alexandria Bay. Room was recently remodeled, very clean and just perfect. Parking at resort is very convenient. The staff was friendly and available to help with anything. Our room had a jacuzzi and I recommend you get a room with one. We will definitely stay there again and will recommend this place to our friends and family.
A

Amy

6 May 2022 - 7 May 2022
reviewed on orbitz

4 out of 5 stars

We loved having an affordable option that was in the absolute best location. Tons of places within walking distance. The only downfall was the television situation. Cable tv isn't really a necessity anymore. Would much rather have access to the smart tv apps. Which were all locked from guest usage. Even if you were to sign into your own account. Hard to entertain kids in the evening with very limited channels. Other than that, we spent most of our time outside. The views were excellent.
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