Hotel At Batavia Downs

Check in was fast and easy as was check out. I've stayed at so many places offering free breakfast but this place went above and beyond. If you're into sports and casinos this is your haven. This will be my go to place from here on out as I list family near there multiple times a year.

It was pouring out and there was no covered area to get bags inside from parking lot. Since i didnt have cash on me yet, i didnt want to use valet. Valet area also didnt have covered entryway either so no matter what we and our new luggage were going to get soaked. On top of that long walk in the rain with all our gear, the check in and getting to rooms was very odd. Taking one elevator with bags to a 2nd floor check in desk then walking down long halls to a different elevator to get back down 1 floor to our room. then elevators back up a flight to get to check in lobby just to take a different one back down to 1st floor for gaming is very awkward. The layout was so odd with a lot of crazy designs on how to navigate hotel vs main areas that I would not stay here again. I was not there for any races, just to meet a family member. We paid for 2 king suites. Luggage racks were not seen anywhere to put all our bags on and the entrance has a road directlyin front of doors so you cant park in front and hold up traffic for loading and unloading. As 2 retired veterans with back pain issues, that just drove 6 hours, that part and overall design of layout were very inconvenient. The room itself was great. Very clean and modern design. My recomendation for improvement in upstate NY with lots of inclement weather, would be for the hotel to build a clear glass skybridge from the parkinglot to front entrance. Like airports at arrival/departurers. Would enhance safety for all crossing rd

The hotel room was very clean. I was very pleased walking into our room. The floors are tile, with throw rugs down, which make it easier for them to clean. The room and bathroom were painted in a nice baby blue that made it just look crisp and clean. I will definitely be back. The breakfast was also good. All the staff were very friendly.

Great hotel. Beds are incredibly comfortable! I am fussy with bedding and yet slept like a baby.