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Hampton Inn Albany-Western Ave/University Area

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(1011 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Hampton Inn Albany-Western Ave/University Area is a popular choice for families, offering clean and well-maintained rooms, a complimentary breakfast, and a refreshing pool. Guests consistently praise the friendly and accommodating staff. While some guests have noted minor issues, the overall consensus points to a positive family-friendly experience.

Guest highlights

The consistently clean and well-maintained hotel.
The friendly and accommodating staff.
The lovely and refreshing pool
The complimentary breakfast

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Located in Albany, Hampton Inn Albany-Western Ave/University Area is near the airport and near a train station. The Egg and Palace Theater are cultural highlights, and travelers looking to shop may want to visit Crossgates Mall and Colonie Center Mall. Looking to enjoy an event or a game while in town? See what's going on at Times Union Center. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available 6:00 am–9:00 am on weekdays and 6:00 am–10:00 am on weekends

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping

Outdoor

Bbq grill(s)
Outdoor furniture
Picnic area

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Albany International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn Albany-Western Ave/University Area
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

75%

4 star reviews

19%

3 star reviews

0%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn Albany-Western Ave/University Area

Showing 1 - 10 of 16 reviews

Latest reviews (16)

A

Amber

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Great find for a family traveling. Breakfast was plentiful for all of us. The rooms were large and comfortable. Shopping and dining are near as well.
M

Mark

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

We stay at this Hampton Inn frequently, my son and his family live less then 1 mile away. Hotel is always clean, and well maintained. The staff is always pleasant and accommodating. Nice breakfast. Great place to stay
P

Penny

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

Perfect for our group of families to stay for our Albany competition
T

Theresa

23 Feb 2024 - 24 Feb 2024
reviewed on expedia

5 out of 5 stars

Clean, affordable, family friendly. Great breakfast.
M

Michelle

15 Dec 2023 - 17 Dec 2023
reviewed on hcom

4 out of 5 stars

Our stay was stay ok the housekeeper never came around asking us if we need clean towels or to collect our old ones and the guy in the kitchen part for breakfast yelled at my child for throwing away a whole apple. Well the apple had a huge hole in it and I wasn’t going to let her eat that so he had no right speaking to my little girl like that at all either
C

Crystal

8 Dec 2023 - 10 Dec 2023
reviewed on orbitz

5 out of 5 stars

Hotel was very nice. Workers very kind and pleasant. The pool and fitness room was magnificent. My children and I will definitely return.
s

simon

27 Oct 2023 - 28 Oct 2023
reviewed on orbitz

5 out of 5 stars

Hotel is lovely and clean and staff excellent no issues at all. Great! The eatery mall across the road wasn’t nice and we had to go from place to place to get served and it was a little intimidating for kids
A

Arlene

14 Oct 2023 - 15 Oct 2023
reviewed on orbitz

2 out of 5 stars

We traveled a far way and got here a bit earlier than expected. We asked if we could be accommodated with a room but our room was not ready yet. We were informed there were no other accomodations. We decided to have breakfast and suggested we return 11-12 pm. Mind you the staff had been calling to charge my card from the day before they called me 5x and I explained my card is locked and I won't make payment until I arrive which was the option I chose when booking (this is to safe card my info). My husband and child returned and my daughter wasn't feeling well and he asked if a room was available and he was told no this was after 12 pm. He asked to speak to a supervisor and the clerk at the desk lied and said no managerial staff was on site and it was only her. She then proceeded to charge my husband an additional $60, on what we already paid for a room with smaller beds! I won't book here again the clerk had an attitude and her actions seemed unscrupulous. Also you can hear other guest in their rooms so good luck if you are trying to get sleep.
M

Melissa

7 Sept 2023 - 8 Sept 2023
reviewed on orbitz

5 out of 5 stars

We were treated like family. The hotel was new but warm and welcoming. Beds and pillows were comfortable. Definitely coming back.
S

Singrid

17 Jun 2023 - 18 Jun 2023
reviewed on orbitz

5 out of 5 stars

Clean, family , friendly place.
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