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Holiday Inn Express and Suites Albany Airport- Wolf Road, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Holiday Inn Express and Suites Albany Airport- Wolf Road receives mixed reviews from families. While some praise the friendly and helpful staff, particularly their assistance with families with sick children, and the convenient location and parking, others point out issues such as broken elevators, noisy hallways, and out-of-service amenities like the pool and pancake machine. Families should check the status of amenities before booking.

Guest highlights

The exceptionally kind and helpful staff, especially their assistance with families needing extra cleaning and amenities.
Convenient location and excellent parking

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

In the business district and near a metro station, Holiday Inn Express and Suites Albany Airport- Wolf Road, an IHG Hotel is in an area with good shopping. The Egg and New York State Capitol Building are notable landmarks, and the area's natural beauty can be seen at Washington Park and Governor Nelson A. Rockefeller Empire State Plaza. Looking to enjoy an event or a game while in town? See what's going on at Times Union Center. Spend some time exploring the area's activities, including downhill skiing, golf lessons, and golfing.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Albany International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express and Suites Albany Airport- Wolf Road, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

17%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express and Suites Albany Airport- Wolf Road, an IHG Hotel

Latest reviews (6)

L

Larysa

26 May 2024 - 27 May 2024
reviewed on expedia

3 out of 5 stars

The hotel is well-maintained and staff pleasant. We were however disappointed to discover, upon arrival, that the pool was out of service, as that was an amenity that drew us to reserve here. The next morning my kids were additionally disappointed to discover the pancake machine - a treat they look forward to at Holiday Inns, was out of service. Management offered to discount our stay and I do hope to see that credit come through.
E

Earlvin

20 Oct 2023 - 21 Oct 2023
reviewed on hcom

4 out of 5 stars

In town on family business. My stay was very comfortable and convenient. The hotel was clean, excellent parking, and very professional and courteous staff.
S

Sean

21 Jul 2023 - 22 Jul 2023
reviewed on travelocity

3 out of 5 stars

Because one elevator was out of order, it was a long walk to my room and I was on a floor with a group of teens/kids who were running up and down the hall yelling. I’ve stayed in better hotels, I’ve stayed in worse…it was average at best. Probably will find somewhere else to stay on my next trip.
A

Anthony

21 Apr 2023 - 23 Apr 2023
reviewed on travelocity

5 out of 5 stars

I had a sick child with me during our stay and the staff were extremely kind and helpful with any extra cleaning and amenities that we needed.
K

Katie

19 Nov 2022 - 20 Nov 2022
reviewed on travelocity

5 out of 5 stars

The front desk staff were excellent. The gentleman was very kind, professional and accommodating. This will be our new hotel when we travel that way. I will definitely recommend this hotel to our family and friends.
D

Dianne

2 Apr 2021 - 3 Apr 2021
reviewed on hcom

3 out of 5 stars

Lobby and hallways were dimly lit and unwelcoming. Ceiling was very low! Room was fine, except the air was stuffy. Beds were comfortable, but all pillows were king/body pillows. Could have used some smaller ones. It was hard to get the conditioner out of the pump in the shower. A group if kids ran through the hall yelling and laughing at 2:30 a.m. That reminded me of a review I read of this hotel saying the same thing! Is this a normal occurrence? I don't expect to be woken up like that.
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