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Holiday Inn Express Bernalillo, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Express Bernalillo offers families a pleasant stay with a clean and comfortable atmosphere. The hotel features a large parking lot and an indoor pool, which guests have described as a highlight for children. While some guests have noted inconsistencies in room quality, many praise the helpful and friendly staff, who go above and beyond to assist families. The hotel also offers a satisfactory breakfast.

Guest highlights

The indoor pool was a hit with kids of all ages.
Helpful and friendly staff who go above and beyond to assist families
The large parking lot is convenient for families travelling by car.

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room.

Nearby attractions

Located in Bernalillo, Holiday Inn Express Bernalillo, an IHG Hotel is in the historical district and near a metro station. Coronado Historic Site and Casa San Ysidro are cultural highlights, and some of the area's activities can be experienced at Santa Ana Golf Club and Corrales Winery. Looking to enjoy an event or a game while in town? See what's going on at State Farm Bernalillo Soccer Complex, or consider a night out at Santa Ana Star Center. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available 6 am–9:30 am on weekdays and 6:30 am–10 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
Albuquerque International Sunport
31 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Bernalillo, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Bernalillo, an IHG Hotel

Latest reviews (7)

H

Harold

1 Aug 2024 - 2 Aug 2024
reviewed on hcom

5 out of 5 stars

Nice, clean hotel to stay with the family. Large parking lot. Indoor pool area was nice. Room was clean. Breakfast area was nice.
M

Maria

25 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

The staff is frendy and professional. Our room was clean and comfortable and stocked with all the basic necessities. We were lucky to be staying on the 3rd floor. The rest of our family was staying on the 2nd floor and they did not have the same experience as we did with their rooms. Also, make sure you park your vehicle as close to the front door as possible, ours was vandalized by homeless people who linger around the perimeters of the hotel.
K

Kara

3 Nov 2023 - 4 Nov 2023
reviewed on hcom

1 out of 5 stars

Upon arrival, our room smelled of either sewage or a dead animal. The front desk said there was nothing they could do and had no idea why that might be. The toilet did not flush, the sheets were stained, and when we went to pull out the sofa bed, which we needed as we are a family of 5 and there was only a king bed and a sofa bed, there was no mattress. Again the front desk said they didn’t know why that was the case. We were given one nice roll away and a terrible cot which kept folding in on itself. No one in my family slept due to the discomfort and stench.
J

Jerzy

Invalid Date - 8 Jan 2023
reviewed on orbitz

5 out of 5 stars

Value for money and great for family
K

Kriss

12 Sept 2022 - 14 Sept 2022
reviewed on hcom

3 out of 5 stars

Pool and hot tub need more water. The pool needs to be cleaned out and redone. The pool have a lot of paint pieces in it the paint is coming off the bottom of the pool. Very hazardous imagine of that pick him up and garden kids moles are in peoples mouths or something like that
A

Alejandro

10 Jul 2022 - 11 Jul 2022
reviewed on orbitz

5 out of 5 stars

The staff was very helpful and nice. While we were swimming, I brought my kids out to the lounge area, bc I had to step out briefly, the receptionist lady said she would keep an eye on them while I stepped out to my car. She was helpful and friendly. That same night, she happily found me some plates for the Pizza we ordered. And when I asked for some towels, she provided a few and they were warmed too! It was great to have someone that was professional.
j

jestCmtshillz

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

We had a very good room for my children & my spouse. I know the children enjoyed the swiming pool a lot. The pool was big to where I can swim laps. All in all we thought it was good & will stay there again; if we are in that area again.
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