Hotel Albuquerque at Old Town

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a coffee shop/cafe, and a spa tub are onsite.

Nearby attractions

Hotel Albuquerque at Old Town is located in Sawmill Area, a neighborhood in Albuquerque with good shopping. Albuquerque Little Theatre and El Rey Theater are local landmarks, and some of the area's attractions include Atomic Museum and Explora Science Center and Children's Museum. New Mexico Museum of Natural History and Science and ABQ BioPark Aquarium are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.

Popular amenities

Family friendly

Free cribs/infant beds

Outdoor pool

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe

2 bars/lounges

Cooked-to-order breakfast available for a fee daily 7 am–10:00 am: usd 10-30 per person

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

Fitness center

Outdoor pool

Shopping

Spa tub

Outdoor

Pool umbrellas

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Fireplace in lobby

Smoke-free property

Show less...

Nearest Airport

Albuquerque International Sunport

8 km from this hotel

Reviews that mention...

All reviews (13)clean (6)pool (4)staff (3)parking (1)dining (2)location (2)evening entertainment (1)

Family Reviews

for Hotel Albuquerque at Old Town

3.5 out of 5 stars

13 reviews

Review data

5 star reviews

38%

4 star reviews

23%

3 star reviews

15%

2 star reviews

0%

1 star reviews

23%

We have selected a sample of reviews which reflect what families have said about Hotel Albuquerque at Old Town

Showing 1 - 10 of 13 reviews

Latest reviews (13)

G

Greg

15 Jun 2024 - 16 Jun 2024

reviewed on expedia

3 out of 5 stars

If you’re a family traveling, maybe this isn’t the place for you. If you need anything at night like milk, basic medicines like Tylenol, there’s nowhere on site or very close to get anything. I was moving across country with a trailer, which makes it extremely difficult to run over to a store. Also, for the price of a suite…. there’s no microwave or even creamer for the two tiny cups of coffee they give you? There are also no laundry facilities on site except for dry cleaning. Which is not an option if you’re only staying one night. I wish I would’ve stayed where I had been for the rest of our trip. This hotel cost twice as much and there was nothing about it that justified the price. It’s difficult caring for children on the road and this hotel just made it more difficult.

J

Janice

9 Jun 2024 - 10 Jun 2024

reviewed on expedia

4 out of 5 stars

The pool area was really crowded. There should be a separate kids pool so adults can enjoy the pool too.

T

Tishna

25 Mar 2024 - 26 Mar 2024

reviewed on expedia

5 out of 5 stars

Close to a food hall in walking distance that had so many options to pick from. Family friendly, we got a room with a great view. Staff helped us put a packn play and a rollaway bed for our toddlers. Would stay again!

C

Cerena

29 Mar 2024 - 31 Mar 2024

reviewed on hcom

1 out of 5 stars

Our stay at the hotel was unpleasant and not quiet at all ,kids running up and down the hall, yelling without there parents, slamming doors, didn't get any sleep and we called the front desk and they said they would take care of it they never did. There was no parking due to a outside party. I wouldn't go back.

L

Lisa

28 Mar 2024 - 29 Mar 2024

reviewed on hcom

5 out of 5 stars

This was our second time staying and we got the same junior suite which we were very pleased about. The room was clean and spacious, great views, bathroom appears to have been updated which was great. All the staff were very nice and we had dinner in the restaurant. Our server was great. A very comfortable enjoyable stay.

H

Hope

27 Dec 2023 - 29 Dec 2023

reviewed on hcom

3 out of 5 stars

Hotel was noisy and the room floors were disgustingly dirty. The hard flooring made everything echo and just overall very noisy in the room. Could hear everyone’s conversations and even the tvs. I had a child with us and letting them play on the floor was a terrible mistake. Hands, knees and feet were black from the nasty floor. Hard to not let your child play on the floor. This is a place you sleep and shower and don’t spend time in the room. Like a motel 6.

T

Tara

23 Dec 2023 - 24 Dec 2023

reviewed on orbitz

5 out of 5 stars

Stayed here with our family and small dog. Had a great time walking & shopping in Old Town and then dinner at the restaurant. Clean, safe and enjoyable stay.

L

Lyanne

8 Sept 2023 - 11 Sept 2023

reviewed on orbitz

4 out of 5 stars

Walls are paper thin. We could hear talking/music from other rooms. Pot smell was far too strong and overbearing. We enjoyed the restaurant. Pool was nice, but before you (every guest that entered) barely get in the staff would come tell you to leave your drink two feet away from the pool while she sat next to the jacuzzi full of 4-7 year olds (8 kids, two moms) when rules state 14 and older only. Room was cleaned very late in the day daily and staff didn’t take dirty dishes we set out (we washed them to to have them ready). Overall we would return, but the noise/pot smell is the biggest concern. Hotel is beautiful, very clean, perfect location and friendly staff.

R

Rebecca

20 Jul 2023 - 22 Jul 2023

reviewed on orbitz

4 out of 5 stars

Nice pool for the kids. Comfortable bed.

J

Jayme

23 Jul 2023 - 24 Jul 2023

reviewed on orbitz

5 out of 5 stars

The pool was big and perfect for the family. The hotel is right across from Sawmill Market-which had tons of interesting food options. The margaritas at the hotel were delicious!! We will definitely stay there again!