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HYATT house Mt. Laurel

3 star hotel
8.2/10 Very Good
(1005 verified Hotels.com guest reviews)
See verified family reviews (27)

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.

Nearby attractions

Located in Mount Laurel, HYATT house Mt. Laurel is near the airport and near theme parks. Walt Whitman House and Elfreth's Alley are local landmarks, and some of the area's attractions include Funplex and Sahara Sam's Indoor Water Fun Park. Diggerland and Independence Seaport Museum are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Dvd player
Free cribs/infant beds
Kitchen
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Seasonal outdoor pool

Outdoor

Bbq grill(s)
Garden

Conveniences

Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Philadelphia International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for HYATT house Mt. Laurel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

27 reviews

Review data

5 star reviews

44%

4 star reviews

19%

3 star reviews

15%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about HYATT house Mt. Laurel

Showing 1 - 10 of 27 reviews

Latest reviews (27)

M

Maxime

23 Aug 2024 - 25 Aug 2024
reviewed on hcom

4 out of 5 stars

We had a nice family stay. The service was good. The carpet could use a little cleaning, but the rest of the room was clean.
N

Neffertee

13 Jun 2024 - 16 Jun 2024
reviewed on expedia

3 out of 5 stars

I was very disappointed that the pool was not in working condition. That kind of made the trip less enjoyable because we have kids and that was something they were looking forward to pool as this is start of the summer. Everything else was great. Staff was nice and friendly and helped when we asked. Breakfast standard, eggs, bacon, potatoes, variety of juices. Area is clean.
S

Scott

9 Jun 2024 - 16 Jun 2024
reviewed on expedia

2 out of 5 stars

While the room layout we had was great for our family (two bedroom suite), the unit was poorly stocked in terms of kitchen equipment. We learned that the pool would be closed for the duration of our stay (and significantly beyond) at check-in, which was disappointing considering we were staying a week with small kids. When we wanted to speak to a manager, they were too busy to hear our concerns. We recommend avoiding this place.
J

Jo

31 May 2024 - 1 Jun 2024
reviewed on expedia

5 out of 5 stars

The 2 bedrooms with kings and the hot breakfast worked well for grandparents and 3 kids.
E

Enis

24 May 2024 - 26 May 2024
reviewed on expedia

2 out of 5 stars

Average at best. Staff were accommodating but guests are clearly smoking in rooms leaving a lingering smell. With that said the room bathrooms were clean and freshly painted and caulked. Swimming pool was out of service but the mini basketball court was a good option for kids. Breakfast was better than average and a nice perk. Personally I would prefer staying at a nicer hotel in Atlantic City if having to stay in this location.
L

Lalith

22 May 2024 - 25 May 2024
reviewed on expedia

1 out of 5 stars

Very dirty place. A lot of ganja smell. Not suitable for kids at all. Worst place I’ve ever been to.
L

Lauren E

20 Apr 2024 - 22 Apr 2024
reviewed on expedia

1 out of 5 stars

We checked into the hotel, got our luggage all the way up the stairs (there are no elevators) only to open the door to our room and get hit with the smell of marijuana. The entire room smelled of marijuana. It was beyond terrible. We turned the air on, opened the windows and the smell wasn’t going away. I went to the front desk asking for a different room as I have my one year old child with us who I refuse to sleep in that condition. The front desk gave me a spray to kill the odor since there were no other rooms available to accommodate us. Needless to say we had to check o it and find a last minute hotel for the weekend. I will NEVER be staying here again and am beyond upset with this experience.
J

Jyeshia

28 Mar 2024 - 31 Mar 2024
reviewed on expedia

5 out of 5 stars

I stayed with my family over Easter weekend and everything was nice. A few thinhgs here and there could be looked at but overall a nice stay.
B

Bradford

23 Mar 2024 - 24 Mar 2024
reviewed on expedia

3 out of 5 stars

Generally outdated and in need of some updates: No elevator to get to our room. OK for our family but just meant carrying a toddler, stroller, and lots of luggage up a flight of stairs. Strange room layout with minimal signage made it really confusing to find our room. Linens were old, thin, and full of holes. Much of the kitchenware (flat ware, etc.) was missing. Fridge was old and loud, made it really hard to sleep.
K

Kenneth

30 Dec 2023 - 5 Jan 2024
reviewed on expedia

4 out of 5 stars

My family stayed for six days in a two-bedroom suite. The beds were very comfortable, which was a great surprise. The room was clean and free breakfast was a bonus. The negatives were the front door had a gap which allowed air to come in. Unfortunately, we said during the new year, which had people smoking. The smoke came into the room. We also smelled the smoke from the bathroom vents, which I had to keep running, and the doors closed. To fix the front door, I jammed paper towels around the bottom and sides, which helped a lot.
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