Residence Inn by Marriott Springfield

Nice quiet clean family oriented.

Somewhat older property, however very clean grounds kept well very family oriented for both children and pets. Kitchen well stocked and great for extended stays and eating in pool and hot tub, clean and well kept however again a little dated but overall four star.

It was a terrible night! We were put in a pool side room and keep in mind we are an older couple and traveling with no children. The kids screaming in the pool was unbearable. You couldn’t get the volume high enough on the TV to hear over the pool noise. Beware if you get a pool side room it was terrible! With that said rooms are nice and beds are comfortable and it’s a clean place.

The room was not thoroughly cleaned. The remote control had dried food on it. The table was dirty with food particles and water spots. There was a slimey blood spot on the back of the bathroom door (I used an Antibacterial wipe to clean it off) and there was a spot of blood on the shower curtain. One of the bed pillows smelled dirty and old. (luckily there are several pillow on the bed so we didnt have to use that one). The walls are thin and you can hear the children shrieking in the next room. The door deadbolt didn't fully engage. The slider door glass in the bedroom was so dirty you couldn’t see thru it. It was so caked on it seems like it's never been cleaned. If you try to sit outside on the tiny patio the air conditioner from the floor above spews drops of water on you. At the breakfast buffet the children are running in circles around the food area and the parents and hotel employees ignore them. It was ridiculous trying to get our plates of food with the children in the way. Some of them were on hoverboards riding them in circles around the food. The toilet didnt flush properly. We had to flush it several times just to get the toilet paper to go down. The refrigerator runs constantly and is very loud. The ceiling in the bedroom had big brown water spots on he ceiling (we told the front desk). The hotel is convenient to the highway but the parking is limited and the building has a strange layout.

Very clean and nice - even the sofa bed and sheets/blankets were comfortable for kids. Easy parking, great atmosphere, and friendly staff. Will definitely stay here again.

We only stopped for the night on our way through but the room was clean and the breakfast was great. Just what we needed with 4 kids.

It fit our family of 5 great.

What a wonderful stay this place was! A wonderful suite to spend time with my family. Thank you!

The staff when we checked in was abrupt and rude. We were charged extra for parking but never asked if we even had a vehicle to park there(so this is just an extra charge it would be almost impossible to walk here).It isn't valet and there more than enough space unlike down town Chicago, L.A., or N.Y.C.The following day we asked for extra towels and blankets and had to give an in depth explanation as to why our family of 6 couldn’t use 3 towels and 2 blankets for all of us.The lady at the front desk was also very rude. The only poliet person we encountered during our stay was the lovely person during breakfast. They also had a huge leak in the lobby during our stay. As someone with celiacs they had yogurt, 2 kinds of individually wrapped cereral and fresh fruit that you can eat, possible eggs if you're willing to risk contamination. She couldnt tell me if the oats were gf or not so I stayed away from them.

The balcony was my favorite. Sipping coffee and watching the sunrise was beautiful. Only Con was the coffee wasn’t my kinda strong (I’m from texas everything is bigger and bolder LOL) kidding!! I just made that joke with my fiancé and he thought it was hilarious.