B
Brenda
24 May 2024 - 27 May 2024
reviewed on expedia
5 out of 5 stars
I love the breakfast and the cordiality of the staff. I expected new towels each day. I didn’t know I had to request them for the day 2. I will remember in the future. Overall, this hotel was a pleasant place for my family.
S
Sandra
19 Mar 2024 - 22 Mar 2024
reviewed on expedia
3 out of 5 stars
I usually stay at Home2Suites because they are nice and much easier when you have children with you. My problem with this stay was that we did not get the room we paid for, they said that I had to take it up with Expedia, that they over booked the room. They were not helpful at all, I got nothing but the run around from both of them.
P
Patrick
29 Dec 2023 - 30 Dec 2023
reviewed on orbitz
1 out of 5 stars
My reservation was canceled and I was never notified of this. The front desk told me they canceled it at 1 pm. This was 9 hours before I arrived. I had five kids in the car waiting on me to check in. I have used orbitz for over 15 years and I’m thinking to switch to Expedia. Please confirm I was not charged anything and make this right for me and my family. We had to go from hotel to hire to find a room at 11 o’clock at night. I may have to switch to Expedia.
R
Richard
1 Dec 2023 - 4 Dec 2023
reviewed on hcom
3 out of 5 stars
Daughter and family checking in. Hotel Could not find reservation. Found the reservation under a different name. Parents of groom stopped by to ensure room ready early. Were told will receive call if ready early otherwise 3 pm. There at 2:50. Room not ready. Rehearsal dinner at 4. Did not receive room until 4 after mother went to check on problem. Grandparents of bride received key to room already occupied. Friends room fridge did not work and made noise all night. WORSE part: Bride and groom paid and reserved their room 3 months before. Reservation not found night of! Ended up staying with family!
B
Brandi
29 Jul 2023 - 30 Jul 2023
reviewed on orbitz
4 out of 5 stars
It met our needs (family of 5), I liked having a Walmart next door and then a way to easily cook food rather than have to go out to eat because we were tired from driving all day.
Hotel breakfast was good and provided many options, the lady at the front desk did a great job setting up considering her support staff didn’t show up for work.
Suggestion: Staff should probably use a different location to smoke other than the bench outside the front door. Just a bit tacky.
J
James
17 Mar 2023 - 18 Mar 2023
reviewed on orbitz
1 out of 5 stars
The rooms were not very clean. Also, our room backed up to the janitorial closet and they opened the doors in and out until approximately to the point where it vibrated our walls 10 PM. They were kids running up and down the hall till about 11 PM will not stay there again.
M
Mahasin
27 Jan 2023 - 28 Jan 2023
reviewed on orbitz
3 out of 5 stars
The hotel was very cozy. Room was sufficient enough for my needs. However, the bathroom was dirty. Shower was dirty, sink had some kind of grime in it like someone poured grease in it. Food was left in the fridge. The breakfast bar was good, but the cleanliness of if wasnt up to par. That wasn't the hotel's fault, the children that were there were left unattended and were just using their hands and using tye waffle maker how they wanted to. The parents of them were no where to be found.
R
Richard
1 Jan 2023 - 2 Jan 2023
reviewed on orbitz
3 out of 5 stars
Nice hotel with great amenities for extended stays. Breakfast was acceptable, could use a meat option other than the thin piece of ham on a sandwich. Breakfast staff were not the friendliest.
Hallways were hot and muggy with a bit of a smell. Not necessarily a bad smell, but not a pleasing smell... Hallways border a line of chic and modern and sketchy all at the same time. Hard to explain...
Indoor pool was inop, which there was something that denoted this before I booked, as the kids were really wanting to swim.
Overall property could use some minor upkeep. A number of cushions on outdoor furniture were ripped. Sliding door to our bathroom drug the ground and would not slide all the way. Trim from base boards cracked and missing. Overall, just an OK stay.
G
Gatlin
16 Sept 2022 - 17 Sept 2022
reviewed on hcom
1 out of 5 stars
I had to cancel for reasons due to family emergency, the hotel waived my fee apparently but I have yet to get my refund.
H
Heather
29 Jul 2022 - 30 Jul 2022
reviewed on hcom
4 out of 5 stars
It was comfortable for our family of 6 passing through