Lora

Valet parking had not enough spaces in front of hotel to pull up to - had to circle block several times. Space(s) also poorly marked. First room smelled of dogs and had excess street noise. We were moved to a better smelling room that had worse street noise on the third floor over Main St. Could hear vehicles as though they were right on top of us as well as people on front patio until almost midnight. Noise became an issue again at 6am when small children running around patio. Walls of this building are 8”+ thick so it must be that the windows are very, very thin. Got almost no sleep. Not acceptable for a room that cost nearly $500/night. A big disappointment.

This hotel was so beautiful and unique. Staff was all incredibly friendly. There was also a park at the top of the hill a block away for our kids which was another great benefit. Only thing I didn’t like was that we booked this hotel quick in the middle of the night, and when we got there we couldn’t even figure out how to get in or that it was even a hotel! Maybe need better signage.

This team needs to work on hospitality and understand what the word means. When we walk in to lobby, no smiles, no 'hello, great to see you' and no courteous feeling comes out of this team what so ever. Esp for the absurd price you are paying for this place. When we walked in, we said 'hello' and the kid at the desk said 'what's up' in the dumpiest way. The team acted like we were more of a burden then having us feel like we were welcome. We checked in 5min before check in time + the team 'had to check' to make sure the room was ready and that we could check in, making it seem like we were not welcomed at 3:55pm. In addition, the rooms are dark and just blah for $400 a night. They are profiting off of the downtown Stillwater tourism crowd. Such a bummer. Which is why, I would assume, the Crosby Hotel down the street is continually sold out and the Lora is not.