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Tru By Hilton Comstock Park Grand Rapids

2 1/2 star hotel
9.2/10 Wonderful
(635 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

The Tru By Hilton Comstock Park Grand Rapids offers a vibrant and welcoming atmosphere perfect for families. Guests consistently praise the hotel's cleanliness, modern design, and friendly staff. The inviting lobby features games to keep children entertained, and the convenient location near attractions like the zoo makes it an ideal base for family adventures. While the pool may be on the cooler side, the outdoor patio area with fire pit provides another space for relaxation. Families appreciate the spacious and well-equipped rooms.

Guest highlights

The bright and colourful lobby with games for kids.
The spacious and clean rooms.
The friendly and welcoming staff.
The convenient location near family attractions such as the zoo.

About the hotel

This hotel features a 24-hour fitness center, a 24-hour front desk, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Weekly housekeeping is available.

Nearby attractions

Tru By Hilton Comstock Park Grand Rapids is located in Comstock Park. Public Museum of Grand Rapids and Grand Rapids Art Museum are cultural highlights, or if an activity is on the agenda, check out Cannonsburg Ski Area. Looking to enjoy an event or a game? See what's going on at LMCU Ballpark or Van Andel Arena.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps

Guest services

24-hour front desk
Housekeeping (weekly)
Luggage storage

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Gerald R. Ford International Airport
21 km from this hotel
Lansing, Capital City Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru By Hilton Comstock Park Grand Rapids
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

14 reviews

Review data

5 star reviews

43%

4 star reviews

43%

3 star reviews

0%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Tru By Hilton Comstock Park Grand Rapids

Showing 1 - 10 of 14 reviews

Latest reviews (14)

D

David

14 Aug 2024 - 15 Aug 2024
reviewed on hcom

5 out of 5 stars

Unfortunately we’re here for my child-hood friends funeral.
J

Jennifer

1 May 2024 - 2 May 2024
reviewed on expedia

5 out of 5 stars

My daughter had surgery scheduled in the GR area, so our trip wasn’t planned for fun. However, we were close enough to the Zoo (few minute drive) to check out the Lantern Festival on the first night. The hotel wasn’t in the city, so it was quiet even though it was just a few miles north. The hotel was very newer, very clean and modern. The lobby was inviting. My daughter and I actually spend the evening post surgery down in the lobby playing board games and hanging out on the egg chairs inside the lobby. Staff were all very friendly and welcoming. Pool seemed smaller and there was not a hot tub (those things didn’t bother me, but just giving a heads up). However, the lobby and outdoor area definitely offered more. I would recommend this hotel to friends/family, and I do plan on staying here again during our mid summer visit.
J

James

20 Apr 2024 - 21 Apr 2024
reviewed on hcom

4 out of 5 stars

Relaxing and comfy. Multiple events in the city and it wasn't noisy with kids running everywhere.
A

Adam

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

2 out of 5 stars

We always love staying at Tru properties. I will say that the change to the pancake maker from the waffle maker is unfortunate. That might be my families preference though and can't be held against the property. My wife went to get some breakfast, albeit a bit late, but the pancake machine was down, there was no milk, and no cereal available.
A

Austin

18 Oct 2023 - 20 Oct 2023
reviewed on hcom

5 out of 5 stars

It was amazing. Very clean rooms. The lobby has game tables for the kids. Plenty of room to sit down for breakfast. Rooms were very clean.
A

Alice

14 Jul 2023 - 16 Jul 2023
reviewed on travelocity

5 out of 5 stars

We chose this property because it was located near wedding and family events. It is very clean and has a lobby that is great for visiting with small groups.
L

Lisa

10 Mar 2023 - 12 Mar 2023
reviewed on hcom

5 out of 5 stars

Love this hotel!! We have always had a good stay here. The only complaint the kids had is the pool was too cold to swim….please use the heater.
c

cherie

2 Sept 2022 - 4 Sept 2022
reviewed on travelocity

4 out of 5 stars

From walking into the front door I was impressed with how bright and colorful the lobby was. The room was very clean and modern. They had games for kids and an outdoor patio with a fire pit. We loved everything about this hotel except how much noise you can here from the halls and upstairs. I had a small child above me that banged toys on the ground until 2am and started back up at 7. As long as you get someone quiet above you this place is perfect!!
N

Nancy

13 Aug 2022 - 14 Aug 2022
reviewed on hcom

4 out of 5 stars

Very quick and friendly check-in. The lobby Had lots of family games plus the foos-ball tables; which came in handy for grandkids on a rainy night. The rooms were very clean; hotel was only a year old, so very modern and updated.
A

Amanda

29 Jul 2022 - 1 Aug 2022
reviewed on travelocity

5 out of 5 stars

Stayed here 3 nights, rooms were nice and clean, staff was always friendly, only one piece of advice that I would give is that the front desk could help out with breakfast, the breakfast lady was working so hard with all the people and the front desk girl wasn’t busy or doing anything, she could at least help Pull the trash, this isn’t on the hotel, hotel is great, just sowetimea you have that one employee who doesn’t pitch in, but the breakfast lady definitely needs a raise!!! She was great and friendly with my kids also
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