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Holiday Inn Grand Rapids Downtown, an IHG Hotel

3 star hotel
Connecting rooms
9/10 Excellent
(1008 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Holiday Inn Grand Rapids Downtown is a family-friendly hotel with a great location. Families will appreciate the convenient onsite restaurant, which offers breakfast (including a kids eat free option) and dinner, and the option to add breakfast at a discounted price when booking. The hotel is also close to several family-friendly attractions such as museums. While some noise from the freeway may be an issue for some, many guests appreciate the welcoming and helpful staff.

Guest highlights

The friendly and helpful staff
The convenient location near family attractions and restaurants
The onsite restaurant with breakfast and dinner options (kids eat free)

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Holiday Inn Grand Rapids Downtown, an IHG Hotel is located in Grand Rapids. Fish Ladder Park and Millennium Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Huff Park and Blandford Nature Center. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Looking to get your feet wet? Water skiing, windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee weekdays 6:30 am–11:00 am: usd 8.00-24.00 for adults and usd 3.89-3.89 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Bike parking
Indoor pool
Motorized watercraft
Shopping
Spa tub

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Gerald R. Ford International Airport
15 km from this hotel
Lansing, Capital City Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Grand Rapids Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

33%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Grand Rapids Downtown, an IHG Hotel

Latest reviews (9)

R

Ruben

21 Jun 2024 - 22 Jun 2024
reviewed on hcom

5 out of 5 stars

Carlo provided great Room Service by bringing my family a delicious dinner Friday night! Carlo was also our waiter at breakfast the next morning! He’s kind, patient and a good listener. Nicole and Nate and Omara at the front desk and check-in ,were welcoming & friendly and wanted to make sure we were having an enjoyable stay !
B

Bethany

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

2 out of 5 stars

Dinner at the hotel restaurant was awful. Double charged for an item, service was poor. We all had empty drinks for 45 minutes with only 2 other tables in the restaurant. “Kids eat for free”, but was charged till I mentioned it, then the server had an attitude because I didn’t have the “coupon”. Front desk didn’t give me one, nor did the menu state you needed one. Took 2 hours at dinner for a salad, and a kids burger.
L

Lauren

5 May 2024 - 6 May 2024
reviewed on orbitz

5 out of 5 stars

The staff was awesome. Very convenient to have the restaurant right at the hotel, we paid extra to have breakfast included and it did not disappoint! We even got a voucher for a free kids meal with dinner. Hotel was very clean, pool was nice (just a little chilly!) beds comfortable. Will definitely stay again!
L

Lisa

4 Nov 2023 - 5 Nov 2023
reviewed on hcom

4 out of 5 stars

This hotel is a fantastic location. Smack between two great museums (Gerald Ford Museum is great for history, and Public Museum has a ton for the little ones to do) walkable to tons of restaurants, convention center, arena and breweries, etc. The hotel itself is clean and has everything you need. The only downside is that it's right next to the freeway and it is LOUD!
H

Heather

11 Jul 2023 - 12 Jul 2023
reviewed on orbitz

5 out of 5 stars

Stayed here after attending an event at the Devis Performance Hall. It was close to the hall. We walked there and after the show had the shuttle pick us up, which was fantastic at 10pm with 2 little ones who were exhausted.
V

Victoria

1 Apr 2023 - 2 Apr 2023
reviewed on hcom

4 out of 5 stars

Great location, right off 131. Nice 10 minute walk to the DeVos Place. AJ at the front desk was very friendly and put us in a room away from the families that were staying there durning spring break, so thankful for that. Room was clean and comfortable. Happy we added breakfast at a discounted price upon booking.
s

susan

19 Jul 2022 - 21 Jul 2022
reviewed on orbitz

5 out of 5 stars

I really liked that breakfast was included with my room. I thought it was very good, it was a full breakfast not just continental, also the kids eat free.
o

ofelia

30 Jun 2022 - 4 Jul 2022
reviewed on orbitz

5 out of 5 stars

The staff very friendly and helpful also easy to access go around to the city 😍 now I know every Fourth of July if I’m in town this is a place my family’s to stay 🙏🙏🙏
M

Megan

28 May 2022 - 29 May 2022
reviewed on orbitz

4 out of 5 stars

Nice location. Only downside was there was some kind of kid sport tournament and the parents let them all run loose.
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