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Amway Grand Plaza, Curio Collection by Hilton

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a coffee shop/cafe. Housekeeping is available on request.

Nearby attractions

Located on a river, Amway Grand Plaza, Curio Collection by Hilton is in Downtown Grand Rapids neighborhood and is connected to the convention center. Downtown Market and Centerpointe Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fish Ladder Park and Millennium Park. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Spend some time exploring the area's activities, including skiing, snowboarding, and golfing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

4 bars/lounges
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–11 am: usd 12-18 for adults and usd 6-9 for children

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Sauna
Spa open select days

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Hair salon
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Fitness center
Full-service spa
Indoor pool
Racquetball/squash
Shopping
Spa tub

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Gerald R. Ford International Airport
15 km from this hotel
Lansing, Capital City Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for Amway Grand Plaza, Curio Collection by Hilton
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

36%

4 star reviews

9%

3 star reviews

18%

2 star reviews

18%

1 star reviews

18%

We have selected a sample of reviews which reflect what families have said about Amway Grand Plaza, Curio Collection by Hilton

Showing 1 - 10 of 11 reviews

Latest reviews (11)

L

Lucas

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

1 out of 5 stars

Lots of guests with children at the hotel, who were very loud late into the night, both in rooms and in the hallway. Staff were unhelpful in resolving the situation.
H

Heather

9 Mar 2024 - 10 Mar 2024
reviewed on orbitz

4 out of 5 stars

Better location for business than personal/family time. We were in the older section of the hotel. It was nice but difficult to get to the pool/hot tub. Reserved 2 queen beds but when we arrived only 1 room was available and that was 1 king bed. Valet parking is very convenient and those staff members were wonderful as was all staff.
S

Stephenie

1 Mar 2024 - 3 Mar 2024
reviewed on orbitz

5 out of 5 stars

The staff was incredibly professional and friendly everywhere in the hotel. The rooms were spacious and clean. We really enjoyed our time here. The pool is smaller and there were lots of kids there, but everyone was having a good time. Great value for the price.
M

Masumi

4 Feb 2024 - 5 Feb 2024
reviewed on expedia

1 out of 5 stars

If was 3 start hotel be did story same as if Was a 2 star . Photos of room showed a patio ,room booked had none, everything closed before midnight, Valet team definitely 5/5 stars . Maybe in day time place might be ok. But late in evening forget bout it. They need to update the photos properly, If photos matched the room more accurately and then showing or describing tiny bathroom entrance to get in room is like trying to get into your uncles shed in backyard type deal . Entrance to get into room least this one yeah good luck if you have family with difficult items or baby in stroller etc etc.
M

Megan

21 Nov 2023 - 22 Nov 2023
reviewed on expedia

5 out of 5 stars

This was a great property to stay at! I plan to have future stays here with my family!
J

Jason

29 Sept 2023 - 30 Sept 2023
reviewed on hcom

2 out of 5 stars

Overall the hotel was nice but we had a very large dog and a baby on our floor. The rooms were not soundprooof enough and we could hear a baby next door crying for hours and an obviously large dog barking a few times. The bathroom bench also had a couple hairs on it so not sure how clean it was. Staff was very friendly and hotel was in a great location with a lot of options for food.
L

Lindsay

18 Jan 2023 - 19 Jan 2023
reviewed on travelocity

5 out of 5 stars

Staff and location were exceptional. The plaza area itself was a wonderful place to hang out and explore. The pool area too was a fun experience with kids.
J

Joseph

29 Oct 2022 - 30 Oct 2022
reviewed on travelocity

2 out of 5 stars

Overall this property is very high end. However, when you are staying in the Luxury Tower Suite, you semi anticipate Luxury. Upon entering the room, the views were breathe taking, the finishes were exquisite, but when I attempted to use the jacuzzi tub, the water would just pour out of it. So I placed a washcloth in the tub, so my wife could take a bath in the jacuzzi tub we rented this room for. Well once the tub filled up, the jets would not turn on. Upon contacting the front desk, they stated that the jacuzzi tub jets were shut off due to a glitch, yet this was never communicated to us. The purpose of renting this room, was to enjoy the views and allow my wife to soak in a giant jacuzzi tub to decompress life with kids.
T

Terry

2 Jul 2022 - 4 Jul 2022
reviewed on travelocity

5 out of 5 stars

I stayed in a junior suite during my wedding weekend - the room was so spacious and perfect for my entire bridal party to get ready in
S

Shannon

24 Jun 2022 - 26 Jun 2022
reviewed on hcom

3 out of 5 stars

Beautiful hotel and very conveniently located to the theater. We did not get a lot of sleep due to how well we could hear people returning from the bars at closing time in the hall, the running toddler at dawn above us, and our neighbors toilet at all hours of the night. It really sounded as though someone snuck into our room and used the bathroom. It was the least sound insulated room I have stayed in. But, the staff was extremely friendly and helpful.
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