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Hotel Downstreet

3 star hotel
Connecting rooms
10/10 Exceptional
(2 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hotel Downstreet provides a comfortable and convenient base for families visiting North Adams, especially those planning a trip to Mass MoCA, which is a short walk away. Families appreciate the hotel's swimming pool, a great way for children to unwind after a day of sightseeing. While some guests have noted minor maintenance issues, the overall experience is considered pleasant and the rooms are described as clean, stylish, and comfortable.

Guest highlights

The swimming pool was a hit with the kids
The hotel's proximity to Mass MoCA

About the hotel

Nearby attractions

Popular amenities

Family friendly

Access to nearby indoor pool
Arcade/game room
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Access to nearby indoor pool
Arcade/game room
Indoor pool
Sauna
Spa tub
Steam room
Table tennis

Outdoor

Pool sun loungers

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Vending machine
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Albany International Airport
57 km from this hotel
Bradley International Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Downstreet
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Downstreet

Latest reviews (5)

J

Juan

22 Nov 2023 - 23 Nov 2023
reviewed on travelocity

5 out of 5 stars

Exelente,My family love this city.
V

Victoria

2 Aug 2023 - 3 Aug 2023
reviewed on travelocity

5 out of 5 stars

This hotel was perfect for our family of 4 to stay in North Adams and visit Mass MoCA. The kids loved the pool. I loved the hot tub. The rooms were clean, stylish and comfortable. We can't wait to come back.
D

David

29 Jul 2023 - 30 Jul 2023
reviewed on travelocity

3 out of 5 stars

We had stayed at the hotel when it was owned by Holiday Inn a few years ago. The room now had the barest of amenities. For instance, no bar soap or facial soap, a small older TV with a dated and difficult interface, and black-out curtains that were too short and let in too much light, waking my wife at dawn. All vending and ice machines were moved to the basement. (Not a huge deal, but still.) The renovation looks like a sloppy stop-gap measure. For example, it appeared that bare concrete walls were left unfinished and painted over with cheap high-gloss black paint. (Esthetic tastes differ, of course, but this looked like something my dad did quickly and without much thought in my childhood basement because it was easy easy, cheap, and fast.) The desk agent was often (though not always) unhelpful. Nice enough, just strangely uninformed. For instance, one young woman at the desk didn't mention the attached restaurant when asked for a convenient place to go for breakfast. (One or two others were better, but they obviously had more experience at this kind of work.) The hotel was clean, and it's two blocks from Mass MoCA, but it's not worth the price we paid. Very disappointing. We weren't expecting more than a mid-range Holiday Inn. We got a lot less.
J

John

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

The purpose of our trip to North Adams was to visit Mass Moca, which was a very short walk from the hotel. It's a predictably pleasant Holiday Inn experience. The views from the guest rooms are quite nice. The indoor pool in the basement is a little run down and depressing but my two kids didn't seem to care. Although I didn't use them, the fitness facilities seemed quite impressive. Breakfast service in the hotel restaurant was quite slow but the friendliness of the staff made up for that small inconvenience. North Adams doesn't offer many great dining opportunities. For a decent dinner, I recommend either the Cafe Latino, right in the Mass Moca complex or a terrific little brew pub that's right across the train tracks from the hotel. (Ask the hotel staff how to get to the brew pub as it's a little counter-intuitive.)
E

Eva

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

a good choice if you are going to MassMoca, as the kids will enjoy the pool after the art.
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