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Club Wyndham Bentley Brook

3 star hotel
Kids stay free
9.2/10 Wonderful
(493 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Club Wyndham Bentley Brook is a fantastic family-friendly resort. Families consistently praise the spacious rooms, excellent customer service, and the resort's quiet and safe environment. The resort boasts amenities perfect for kids, including pools and a variety of activities. While some noise issues have been reported, the overwhelmingly positive feedback highlights a generally pleasant and enjoyable experience for families.

Guest highlights

The spacious rooms and family-friendly environment.
The excellent customer service provided by the staff.
The resort's safe and quiet atmosphere.
The abundance of kids' activities and amenities, including pools.

About the hotel

With direct access to the slopes, Club Wyndham Bentley Brook makes guests feel at home with amenities like a sauna and an indoor pool. Housekeeping is available on request.

Nearby attractions

Located in Hancock, Club Wyndham Bentley Brook is in the mountains. Mount Greylock State Reservation and Cherry Plain State Park reflect the area's natural beauty and area attractions include Berkshire Museum and Hopkins Observatory. Take in the nearby slopes with cross-country skiing, downhill skiing, and skiing, or check out other outdoor activities such as snowmobiling.

Popular amenities

Family friendly

Indoor pool
Kitchen
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage
Ski storage
Ski-in/ski-out access
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Outdoor pool
Sauna
Snowboarding

Outdoor

Bbq grill(s)
Garden
Outdoor furniture
Picnic area
Terrace

Conveniences

Elevator
Lockers available

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Albany International Airport
47 km from this hotel
Bradley International Airport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for Club Wyndham Bentley Brook
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

22%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Club Wyndham Bentley Brook

Latest reviews (9)

G

Giovanni

8 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Excellent customer service at this property extremely clean. Very safe and very quiet family had a lot of fun with all the amenities
K

Karen

7 Apr 2024 - 12 Apr 2024
reviewed on expedia

5 out of 5 stars

Large room, quiet, safe and lots to do with the kids
A

Anton

28 Mar 2024 - 30 Mar 2024
reviewed on expedia

2 out of 5 stars

We ended up checking out a whole day earlier because the walls are so thin that we could hear the guest in the room next to ours. Unfortunately the resort could not accommodate us with another room so my family and I decided to shorten our stay…..didn’t feel we should be uncomfortable on what was meant to be a vacation.
D

Deborah

24 Dec 2023 - 26 Dec 2023
reviewed on hcom

5 out of 5 stars

We loved our stay. Our child got sick while we were here and the front desk helped out with an extended check out and provided many crafts. everyone was friendly and helpful. Super close to Jiminy. Enjoyed seeing a Hanukkah display up as well as all of the beautiful Christmas decorations. Well done.
E

Emily

16 Feb 2023 - 18 Feb 2023
reviewed on expedia

4 out of 5 stars

Went with two young children (3 and 1) Great ski in/ski out property. Pool area great for kids. Rooms/condos has everything you need. Very comfortable.
C

Cory

5 Jul 2022 - 7 Jul 2022
reviewed on orbitz

5 out of 5 stars

Was perfect for my family and I. The kids loved the pools and the staff was super friendly! Was some construction going on but we barely noticed,
C

Catherine

20 Apr 2022 - 23 Apr 2022
reviewed on orbitz

4 out of 5 stars

Loved all the activities. The website didn't fully do it justice in terms of the child-friendly options (or maybe it was Expedia's description), not by a long shot, so were were pleasantly surprised at all that was right there and would have booked an additional day or two. The noise between the units was really unpleasant esp at night when there was a roaring sound that sounded like a train bearing down above the master bedroom. I called the front desk twice between 11 and 11:30 pm and we concluded it was probably the 2nd floor Jacuzzi overhead. We also had a mysterious knocking on the room door several times with no one outside. Also felt the lighting was poor in the living room which also had windows that were too small. I think large bedroom windows are wasted. Would have been nice to have some dining and bar / cafe options on site or within walking distance (also for kids). Otherwise kitchen was well-stocked, nice to have the two bathrooms, comfortable beds, and awesome pool, playground, activity rooms, etc . We really enjoyed ourselves.
A

15 Jun 2024 - 17 Jun 2024
reviewed on hcom

5 out of 5 stars

Really ideal for a family trip. Will definitely go here again.
A

16 Apr 2023 - 19 Apr 2023
reviewed on hcom

5 out of 5 stars

I absolutely love this place. I have been coming here either solo or with family for the past 15 years and it has always been a pleasure— and a much needed getaway. It’s in a beautiful setting, it’s impeccably clean and up to date, the staff are awesome and super friendly, and there’s plenty to do! The apartments here have a full kitchen and plenty of room and space. Really the best.
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