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Don
5 Oct 2024 - 6 Oct 2024
reviewed on hcom
4 out of 5 stars
Stay was good as usual, shower head was frozen and could not adjust for little kids, tv remote was inoperable
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Teresa
3 Jun 2024 - 6 Jun 2024
reviewed on expedia
4 out of 5 stars
Under construction indoor fun stuff not available they did have outdoor kid games available but we don’t have kids. Mini convenience store had no ice cream 1936 bar & grill which rod & reel recommended not good over priced don’t go there other hrs opened late closed early
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Pamela
22 Apr 2024 - 23 Apr 2024
reviewed on expedia
2 out of 5 stars
I booked a room with a bay view but got a room with a view directly overlooking a large construction site. The construction workers were drilling and throwing metal roofing around well after 9pm. I asked the front desk if they could please move me away from the construction, as I came there for a little peace and solitude. They offered to move me to a room with a view of the forest "free of charge". Well, I booked a room which would allow me to have a glimpse of the water, not trees! They did not offer apologies for the inconvenience or for my peace being disturbed for the evening. They did not say the hotel is at capacity (it did not appear to be busy at all); none of that. My inconvenience was addressed by them offering me an upgrade to a bay view junior suite...for a $50 upcharge! I must not fail to mention that the junior suite was in drastic need of an update, which is hopefully coming post-construction. Unfortunately, there was no manager on duty that night, so the next morning as I checked out, I asked the manager if he was aware of the issue. His response was yes, but you paid for a room with a partial view.
He gave me my receipt which included the upcharge, and I went about my day. The opportunity for this hotel to 'service' the customer was an epic fail. They were not rude, but as a customer, I feel as though they could have cared less whether I had a good experience, or if I would ever return.
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Rebecca
15 Mar 2024 - 16 Mar 2024
reviewed on expedia
2 out of 5 stars
Still under construction. Rooms can use some updating. The decor is old. The first time I stayed there almost 13 years ago. I thought it was fantastic. It stale now. Need an upgrade. This stay was noisy with children thumping and bumping around in their nearby room. On Friday night it continued pass the “ Quiet Time “ even up till 2:00 am. Once I finally got to sleep . Then we were awakened at 4:00 am by the fire alarm. We chose to check out at 4:15 am since we were up. Not the Anniversary trip we planned. Disappointed! ☹️
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James
10 Feb 2024 - 12 Feb 2024
reviewed on hcom
3 out of 5 stars
Stay was to provide a place to sleep while we visited our grand-kids. Wife could not reach toilet paper from commode. No table and chairs in room to eat at. No complimentary breakfast. Construction project underway leaving a long walk to the entrance. No drawers in nite stands.
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Dee
6 Oct 2023 - 8 Oct 2023
reviewed on hcom
5 out of 5 stars
I rented the room for family members who had never been been to the Chesapeake Bay area for a brief vacation. They enjoyed every minute.
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BELINDA
3 Sept 2023 - 4 Sept 2023
reviewed on orbitz
3 out of 5 stars
For the price, I was not impressed. The bathroom tub/shower must have been repainted and one third of the floor was peeled off. The bathroom really needs a renovation. The tv was not programmed correctly. Maintenance did come up once to reset but if you turned it off, you were s-o-l. No view, 2 double beds, not even queen. No access to the beach. And a $20 pp daily “resort” fee? Are you kidding me? Not a resort. Currently situated next to a construction site.
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Evelyn
5 Apr 2023 - 7 Apr 2023
reviewed on orbitz
2 out of 5 stars
The glass windows were not clean. The pool area could use upgrading.
I could not eat breakfast in the dining area on Good Friday morning. I am a Christian, don't gamble and the only place that I could eat was in the bar with the gamblers. They allowed only people with children to eat breakfast in the dining area.
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Karlea
Invalid Date - 15 Jan 2023
reviewed on orbitz
3 out of 5 stars
It was an ok stay. Not much for kids to do other than the pool. Parking was a little ways from the hotel and the construction going on made the area messy. Other than that it was ok.
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Barry
24 Aug 2022 - 25 Aug 2022
reviewed on hcom
5 out of 5 stars
Recommended by family in the area. Great hidden jem.